IT Support Engineer

Adler & Allan; Exeter; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

An environmental services company in the UK seeks an IT Support Engineer responsible for maintaining IT and communication systems. The role includes providing network support, managing various IT installations, and handling technical queries. Candidates should have networking skills, strong communication abilities, and a clean UK driving license. This position is hybrid requiring occasional travel to sites nationwide.

Responsibilities

• Provide network support across the group.
• Support PC, laptop, and mobile connectivity.
• Assist with Microsoft Office & O365 applications.
• Manage IP telephony systems.
• Implement company hardware and software.
• Handle technical support queries (local and remote).
• Perform network installations.
• Demonstrate flexibility and initiative in all tasks.

Skills

General networking skills (DHCP, DNS, etc.)

Familiarity with firewalls and subnets

MS Windows 10 & 11

MS Office 2016 & O365

Microsoft Server (2012–2022)

General hardware diagnostics

Excellent written and verbal communication skills

Ability to work independently and use initiative

Job description

Company Description

At Adler and Allan Group, we're environmental champions committed to protecting our planet while helping businesses thrive. We're a diverse, dynamic team dedicated to providing top-tier environmental, energy and water infrastructure services across the UK. Our mission is clear: safeguarding the environment, minimising operational disruptions, and supporting sustainability goals for our valued clients.

Job Description

As an IT Support Engineer, you will be part of a team responsible for maintaining all IT and communication systems across the Adler & Allan Group. You’ll oversee installation and maintenance of local IT systems, ensuring our IT service meets organisational needs while remaining commercially focused.

This is a hybrid role, requiring occasional travel to sites nationwide and overnight stays when necessary.

Key Responsibilities

• Provide network support across the group
• Support PC, laptop, and mobile connectivity
• Assist with Microsoft Office & O365 applications
• Manage IP telephony systems
• Implement company hardware and software
• Handle technical support queries (local and remote) using Lansweeper & TeamViewer
• Perform network installations
• Demonstrate flexibility and initiative in all tasks

Qualifications

• General networking skills (DHCP, DNS, etc.)
• Familiarity with firewalls and subnets
• MS Windows 10 & 11
• MS Office 2016 & O365
• Microsoft Server (2012–2022)
• General hardware diagnostics
• Clean UK driving licence
• Excellent written and verbal communication skills
• Ability to work independently and use initiative

Additional Information

Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.