It Support Engineer

Khuda Technology; Birmingham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading tech firm in Birmingham is seeking an Onsite IT Support Engineer for a hands-on role delivering end-user and infrastructure support. This opportunity requires strong experience with Autopilot, Intune, and Azure. The ideal candidate will provide 2nd/3rd line support, manage device configurations, and ensure compliance with IT policies. Excellent communication and customer service skills are essential. The position is fully onsite and pays £150 per day, outside IR35.

Qualifications

• Serve as the primary onsite point of contact for IT support.
• Provide 2nd/3rd line support for Windows and Microsoft 365.
• Deploy and manage devices using Autopilot, Intune, and Azure.

Responsibilities

• Support onboarding/offboarding, VPN/VDI users, and hardware rollouts.
• Liaise with vendors and maintain IT documentation.
• Ensure compliance with IT policies.

Skills

Strong hands-on experience with Autopilot

Intune experience

Azure knowledge

Desktop/EUC/IT Support roles

Solid knowledge of Windows 10/11

Microsoft 365 expertise

Basic networking knowledge

Active Directory experience

Excellent communication skills

Customer service skills

Job description

Onsite IT Support Engineer 5 Days Onsite Birmingham £150/day Outside IR35

We re working with a renowned business in Birmingham to find a hands-on IT Support Engineer. This fully onsite role is ideal for someone with strong practical experience in Autopilot, Intune, and Azure, delivering end-user and infrastructure support across the business.

Requirements

• Serve as the primary onsite point of contact for IT support
• Provide 2nd/3rd line support for Windows, Microsoft 365, printers, and peripherals
• Deploy, configure, and manage devices using Autopilot, Intune, and Azure
• Support onboarding/offboarding, VPN/VDI users, and hardware rollouts
• Liaise with vendors, maintain IT documentation, and ensure compliance with IT policies

Skills

• Strong hands-on experience with Autopilot, Intune, and Azure
• Proven experience in Desktop/EUC/IT Support roles
• Solid knowledge of Windows 10/11, Microsoft 365, and enterprise applications
• Basic networking knowledge and experience with Active Directory
• Excellent communication and customer service skills

This is a great opportunity to work onsite with a respected company. If this opportunity is for you please dont hesitate to apply.