It Support Engineer

MCS Group; Belfast; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

A recruitment consultancy is seeking an IT Support Engineer in Belfast for a hybrid position. The role involves supporting a Microsoft-heavy environment and troubleshooting networking issues, with a focus on project collaboration. Candidates should have around 2 years of IT support experience and skills in M365 and networking. Competitive salary and career development opportunities are provided.

Benefits

Gym membership

Cycle to Work Scheme

Life Assurance

Health Cash Plans

Childcare Vouchers

Employer Pension Contribution

Bonus Scheme

Qualifications

• Approx 2 years of IT support experience.
• Solid experience with M365, Entra ID, and Intune.
• Basic networking skills needed.

Responsibilities

• Provide 1st/2nd line support across M365, Entra ID, and Intune.
• Troubleshoot basic networking issues.
• Log and resolve incidents within SLA.

Skills

IT support background

Experience with M365

Basic networking skills

Problem-solving skills

Communication skills

Job description

IT Support Engineer

Location: Belfast (Hybrid)

Salary: £28,000 - £32,000 (DOE)

Type: Permanent, Full-Time

About the Role

Our client is seeking an IT Support Engineer to join a collaborative IT team. You'll support a Microsoft-heavy environment while also gaining exposure to projects and future leadership opportunities.

Key Responsibilities

• Provide 1st/2nd line support across M365, Entra ID, and Intune.
• Provision laptops, mobiles (mainly Android), and other devices.
• Troubleshoot basic networking issues (DNS, patching switches).
• Deliver and collaborate on future projects
• Share responsibility for IT operations
• Log and resolve incidents within SLA using a ticketing system.

Must-Have Skills

• Strong IT support background. (Approx 2 Years)
• Solid experience with M365, Entra ID, Intune. Azure, Active Directory
• Basic networking skills (DNS, patching switches, troubleshooting).
• Excellent problem-solving and communication skills.

Why Apply?

• Broad scope: support + projects, not just BAU.
• Competitive salary depending on experience
• Hybrid working, flexible hours.
• Strong team culture with career development opportunities.
• Gym membership
• Cycle to Work Scheme
• Life Assurance
• Health Cash Plans
• Childcare Vouchers
• Employer Pension Contribution
• Bonus Scheme

To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided or contact Recruitment Consultant Daire O\'Connor at MCS Group on 02896935515 or [e-mail]. Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.