IT Support Analyst & Help Desk Specialist

Tesco; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading food and drink wholesaler in England is seeking an IT Support professional to join their team. In this role, you will support business centers by maintaining IT systems and ensuring smooth operations. Strong general IT knowledge and excellent communication skills are essential. The position typically involves work during weekdays, with occasional weekend support. This opportunity comes with various perks, including employee discounts and a retirement savings plan.

Benefits

10% off purchases at Booker

10% to 15% off at Tesco after 3 months

30% off Tesco bank insurance

Free eye tests

Health checks at Tesco Pharmacy

Qualifications

• Previous experience in an IT Support role is beneficial.
• Good understanding of Retail IT hardware and software.
• Understanding of MIDAS is an advantage.

Responsibilities

• Provide support to the IS Manager.
• Maintain and manage relevant documentation.
• Ensure Technical Support call queue is manageable.
• Keep documentation updated with other teams.

Skills

General knowledge of IT

Strong communication skills

Tools

Retail IT hardware

Retail IT software

Job description

A leading food and drink wholesaler in England is seeking an IT Support professional to join their team. In this role, you will support business centers by maintaining IT systems and ensuring smooth operations. Strong general IT knowledge and excellent communication skills are essential. The position typically involves work during weekdays, with occasional weekend support. This opportunity comes with various perks, including employee discounts and a retirement savings plan.