IT Sales & Operations Administrator

Additional Resources; United Kingdom; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

A prominent IT solutions provider in the United Kingdom is seeking an IT Sales & Operations Administrator to support their operations. This role involves managing sales administration, order management, and vendor liaisons in a hybrid working environment. Candidates should have experience in similar roles within the IT sector, strong organizational skills, and proficiency in Microsoft 365. The salary range offered is between £35,000 and £40,000. Joining this team provides significant growth opportunities within a supportive atmosphere.

Benefits

Competitive salary

Opportunities for career development

Supportive team environment

Qualifications

• Previous experience in IT-focused sales or operations administration roles.
• Experience in a technology-led organization or IT reseller.
• Competency in Microsoft 365 applications.

Responsibilities

• Support day-to-day operations across sales administration and customer operations.
• Manage end-to-end order processes from placement to delivery.
• Liaise with vendors for pricing and delivery coordination.
• Track and manage licenses, subscriptions, and renewals.
• Assist with invoicing and credit control processes.
• Provide first-line customer support for inquiries and issue resolutions.

Skills

Microsoft 365

CRM systems

Strong administrative skills

Organisational skills

Multi-tasking ability

Job description

An opportunity has arisen for an IT Sales & Operations Administrator to join a well-established IT solutions provider (Reseller), supporting SME and enterprise clients with hardware, software, cloud services, and managed IT support.

As an IT Sales & Operations Administrator, you will be supporting day-to-day operations of the business across sales administration, purchasing, finance, and customer operations. This role offers salary range of £35,000 - £40,000 and hybrid working options after probation.

You will be responsible for:

• Sales support including pricing, documentation, deal registration, and order status updates.
• End-to-end order management, from placement to delivery, with accurate CRM and system records.
• Vendor and distributor liaison for pricing, availability, lead times, and portal management.
• Licence, subscription, maintenance, and renewal tracking with proactive notifications.
• Invoicing, supplier invoice matching, margin tracking, and deal reconciliation.
• Credit control support, payment chasing, and coordination with finance/accounting systems.
• First-line customer support: enquiries, ticket logging, engineer scheduling, and issue escalation.
• Contract, SLA, database, and compliance (including GDPR) management.

What we are looking for

• Previously worked as a IT Sales & Operations Administrator, IT Sales Administrator, IT Operations Administrator, Sales Support Administrator (IT Reseller), Sales Administrator (IT Reseller), Operations Administrator, Sales Administrator, Sales Support Administrator, Operations Coordinator, Support Coordinator or in a similar role.
• Experience as a Sales Administrator, Operations Administrator or Sales Support Administrator within an IT reseller, MSP, IT solutions provider, or other technology-led organisation.
• Skilled in Microsoft 365 (Outlook, Excel, Word).
• Strong administrative and organisational skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Experience using CRM systems (e.g. HubSpot, Salesforce) would be desirable.

What's on offer

• Competitive salary
• Opportunity to grow within a fast-moving IT business
• Supportive and collaborative team environment
• Exposure to leading technology vendors and solutions
• Ongoing career development opportunities

If you're a polished, ambitious IT reseller professional ready to step into leadership or already managing a team and want more influence and reward this is a standout opportunity.

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