IT Manager

Wernick Group Limited; Wickford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading construction company located in Wickford is seeking a full-time IT Manager responsible for overseeing IT operations and support. The ideal candidate will have extensive experience in IT infrastructure, excellent problem-solving skills, and a proficiency in Microsoft Office. Responsibilities include managing IT projects, aiding in strategic planning, and fostering relationships with stakeholders. Competitive salary based on experience, alongside a comprehensive benefits package, including holiday options and a pension scheme.

Benefits

Competitive salary and bonus scheme

Generous holiday allowance

Option to buy or sell extra holidays

Christmas Shutdown

Early finish Friday

Cycle to work scheme

Group pension

Annual salary review

Life Assurance 2 x annual salary

Free onsite parking

Employee assistance programme

Training and progression opportunities

Open door policy

Employee Referral scheme

Corporate Eyecare Scheme

Volunteering day off each year

Qualifications

• Proficient in the use of Microsoft Office packages.
• Broad understanding of Windows Server Infrastructure.
• Understanding of MPLS networks.
• Experience of Extreme Switching and Access Points.
• Strong interpersonal and communication skills.
• Excellent analytical and problem-solving skills.

Responsibilities

• Manage IT & telecoms issues between customers and management.
• Monitor IT helpdesk performance to identify trends.
• Ensure high performance of external IT support.
• Maintain relationships with stakeholders.
• Support team to fulfill responsibilities.
• Oversee large IT projects, including resource allocation.
• Recruit for vacant positions in the department.

Skills

Microsoft Office proficiency

Windows Server Infrastructure

MPLS networks understanding

Extreme Switching and Access Points experience

Interpersonal skills

Analytical thinking

Problem-solving skills

Flexibility in work plans

UK Driving License

Job description

Location: Molineux House, Russell Gardens,

Key Duties and Responsibilities

• Manage IT & telecoms issues arising, acting as the conduit between the customer and departmental management.
• Monitor the IT helpdesk performance and analysis to identify trends.
• Monitor the performance of the main external IT support provider and seek to prevent issues from arising.
• Build and maintain relationships with internal and external stakeholders.
• Provide support and guidance to the team to fulfil their duties.
• Manage our annual Cyber Essentials Plus renewal.
• Plan and coordinate annual IT audits across the Group.
• Assist IT Director with strategic projects.
• Any additional tasks as requested by line manager.

• Oversee large IT projects by coordinating and allocating resources.
• Promote and maintain general high morale to actively encourage a happy working environment.
• To monitor performance of IT infrastructure and services.
• Work with key stakeholders to understand and develop solutions for IT needs.
• To recruit for all vacant positions within the department.

Qualifications

• Proficient in the use of Microsoft Office packages.
• Broad understanding of Windows Server Infrastructure.
• Understanding of MPLS networks.
• Experience of Extreme Switching and Access Points.
• Interpersonal and communication skills.
• Analytical and problem-solving skills.
• To be flexible and willing to change work plans at short notice.
• Ability to liaise with and progress/escalate calls to a conclusion with external suppliers.
• Full UK Driving License.

Benefits

• Competitive salary and bonus scheme.
• Generous holiday allowance (rising with service).
• Option to buy extra holidays.
• Option to sell or carry over up to 5 days holiday.
• Christmas Shutdown.
• Early finish Friday.
• Cycle to work scheme.
• Group pension.
• Annual salary review – takes place each January.
• Life Assurance 2 x annual salary.
• Personal Accident Insurance.
• Free onsite parking.
• Employee assistance programme.
• Training and progression opportunities.
• Family run and well established, secure company (trading 90 years).
• Open door policy.
• Employee Referral scheme.
• Benefits scheme (discounted retailers scheme).
• Corporate Eyecare Scheme through Specsavers.
• Message the MD/CEO/ideas and contributions scheme.
• Volunteering day off each year.

Equal Opportunity

We are an equal opportunities employer and welcome applications from all sections of the community.

Contract Type & Salary

Contract Type: Full time
Salary: Based on Experience