IT Manager

Nigel Wright Recruitment; Remote; GBP 50,000 - 60,000; Full time

Job summary

A leading recruitment firm is seeking an IT Manager for the Institute of Directors in Glasgow. The successful candidate will oversee day-to-day IT operations, coordinate supplier relationships, and support IT transformation projects. With strong knowledge of networks and cloud computing, you will proactively improve IT service delivery and ensure governance adherence. A remote position with occasional travel to HQ is offered, requiring permanent right to work in the UK.

Qualifications

• Experience managing an IT operation and third-party providers.
• Knowledge of ITIL framework and service management principles.
• Ability to discuss technical solutions and concepts.

Responsibilities

• Manage internal coordination with suppliers and oversee service delivery.
• Act as first point of contact for IT-related queries.
• Coordinate internal IT tasks and improve IT processes.

Skills

Managing IT operations

Supplier management skills

Cloud computing principles

Data and cyber security practices

Financial acumen

Proactive communication

Tools

Project management tools

Job description

IT Manager

£50,000 - £60,000 plus bonus

The Organisation

Nigel Wright are delighted to be partnering with the Institute of Directors in the search for an IT Manager.

The Institute of Directors (IoD) is a thriving membership community for Directors in the UK and beyond, where you can connect with other leaders, develop your skills and be heard. The IoD offers professional development, valuable connections and influence. With over 20,000 members across the UK and globally, the IoD has exciting plans for growth and the success of their strategy is underpinned by technology.

The IT Manager will take care of all day-to-day operational IT duties such as managing key IT vendor relationships, coordinate internal tasks and small projects, as well as ensuring that day-to-date IT services are delivered both within the appropriate timeframes and quality standards required by the organisation.

You will employed on a remote contract with occasional travel to their HQ in London. Unfortunately the IoD is unable to sponsor visas so candidates must have a permanent right to work in the UK.

The Role

In this newly created role, you will act as the right-hand to the Head of IT, taking ownership of day-to-day IT operations. Specifically you will :

• Manage internal coordination and external suppliers, overseeing service delivery and supplier performance.
• Act as first point of contact for IT-related queries across the organisation.
• Coordinate internal IT tasks and ensure smooth operations.
• Support IT transformation projects and liaise with business units to understand needs.
• Maintain good security practice awareness in day-to-day operations.
• Identify opportunities to improve IT processes and service delivery and proactively work with other stakeholders to deliver

Person Specification

Having experience of managing an IT operation, you will have proven ability in managing third party providers as key members of service delivery. With broad technical IT knowledge with the ability to discuss technical solutions, you will possess :

• Experience working in an ITIL framework and using service management principles.
• Strong organisational and supplier management skills.
• Strong knowledge of networks and cloud computing principles
• Solid literacy in data and cyber security practices
• Good financial acumen – being able to stay on track with areas of spend responsibility
• Ability to act as an IT business partner—understanding needs and proposing solutions.
• Experience with modern task and project management tools to organise and collaborate on work
• Solid experience of IT Governance and how it fits within wider organisational governance

Confidence in using and advising on AI technologies will be beneficial. Most importantly you will be proactive, relationship-driven, self-motivated and be visible in a remote-first environment.