IT literate administrator

Epsom and St Helier University Hospitals; Carshalton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A busy hospital trust in the UK seeks two full-time administrators/receptionists who will support patient care pathways at both St Helier and Epsom hospitals. Successful candidates will check in patients, book appointments, and provide various administrative support. The ideal candidate has proven experience as an administrator or receptionist, is IT literate, and possesses excellent customer service skills. Core working hours are Monday to Friday, 8 am to 6 pm.

Qualifications

• Experienced administrator or receptionist.
• Efficient in handling patient care pathways.
• Ability to work across different sites.

Responsibilities

• Check in emergency and elective patients.
• Book and reschedule appointments and minor surgeries.
• Arrange diagnostic tests.
• Answer telephones.
• Monitor waiting lists.
• Perform other administrative functions as needed.

Skills

Excellent customer service skills

IT literacy

Job description

Overview

The busy Ophthalmology department at Epsom and St Helier Trust is looking for 2 full‑time administrators/receptionists. The roles are primarily based at St Helier Hospital but also require cross‑site coverage of our busy ophthalmology reception desks at both hospitals and the administration pod at St Helier.

The post holder will support administrative functions related to patient care pathways, such as answering telephones, booking new and follow‑up appointments, monitoring the outpatient waiting list and working on the reception desks as required.

Responsibilities

• Check in emergency and elective patients
• Book and reschedule appointments and minor surgeries
• Arrange diagnostic tests
• Answer telephones
• Monitor waiting lists
• Perform other administrative functions as needed

Working Hours

Core hours 8 am – 6 pm, Monday to Friday.

Qualifications

Experienced, IT literate administrator or receptionist with excellent customer service skills.