IT Help Desk Engineer

Fm Conway; Sevenoaks; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading transportation solutions provider in Sevenoaks is seeking an IT Help Desk Engineer for a full-time position. This role involves providing service desk support, maintaining and improving hardware and network systems, and ensuring system reliability and security. Candidates should have strong knowledge of PC hardware, basic network experience, and be proficient in Microsoft Office products. A driving licence is essential, and candidates must be educated to GCSE level. Join a family-oriented team that values Care, Innovation, Integrity, and Excellence.

Qualifications

• Strong understanding of PC hardware and peripheral devices.
• Experience with Microsoft Office products and Office 365.
• Ability to apply technology effectively in a business context.

Responsibilities

• Maintain and improve hardware, network, and computer equipment.
• Ensure reliability and security of the system.
• Monitor system performance and perform maintenance.
• Support team members as needed.

Skills

PC hardware understanding

Basic network experience

Experience with Active Directory

Microsoft Office support

Driving licence

Education

GCSE level education

Job description

Overview

FM Conway is currently seeking an IT Help Desk Engineer to join our busy and thriving IT Team. As our IT Help Desk Engineer you will provide service desk support across the business. You will play a key role in implementing, administrating, and maintaining a variety of hardware, software and network products including all variants of Microsoft Windows. This is a permanent, full-time position based from our head office in Sevenoaks, Kent.

Responsibilities

• Maintaining and improving the company's hardware, network and other computer equipment and records
• Ensuring that the reliability and security of the system is always maintained
• Monitoring the systems performance and undertaking maintenance and upgrades as required
• Supporting other team members with their workload as required

Qualifications

We are looking for a passionate IT Help Desk Engineer who has a strong understanding of PC hardware, peripheral devices and has basic network experience. You will have experience with Active Directory and password re-sets, Microsoft Office support, Office 365 and demonstrable experience of applying technology to benefit the business. It is essential you have an excellent understanding of Microsoft operation systems, Microsoft Office products and you will be educated to GCSE level. You may be required to attend site visits therefore, a driving licence is essential for this role.

About FM Conway

FM Conway is a business of families with over 60 years' experience of creating sustainable and innovative transportation solutions. We pride ourselves on our core values, creating a culture around Care, Innovation, Integrity and Excellence. The heart of FM Conway has, and always will be, its great people and we are always searching for talented individuals to join our family.