IT Hardware Engineer (SC)

LA International Computer Consultants Ltd; Aldershot; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading IT service provider is seeking an experienced IT Hardware Engineer to manage hardware repairs and asset management on-site in Aldershot. The successful candidate will be responsible for ticket management, stock management, and liaising with vendors for repairs. Previous high-level security clearance is preferred, and candidates must be prepared for a security clearance process that can take at least 10 weeks.

Benefits

Competitive hourly rate

Long-term contract opportunities

Qualifications

• Experience in managing hardware repairs and asset management.
• Previous clearance in high-level security roles is preferred.

Responsibilities

• Manage ticket queues ensuring timely updates.
• Conduct hardware repairs and liaise with vendors.
• Oversee stock and asset management per contract requirements.

Skills

IT Hardware Repair

Asset Management

Queue Ticket Management

Stock Management

Job description

Overview

Our client is an International IT Service Provider who\'re delivering an EUS contract with a secure customer in the UK. They require an experienced IT Hardware Engineer to work from their customers site.

Details

• CLEARANCE: SC
• START: ASAP
• DURATION: DECEMBER 2025 + EXTENSIONS
• RATE: GBP18.87 PER HOUR (INSIDE IR35)
• HOURS: 7.5 PER DAY (5 DAYS PER WEEK)
• LOCATION: ALDERSHOT

Responsibilities

• Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract
• Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract
• Effective Management of disposals that go through their Hub as per contract
• Triage and perform hardware repairs of \'in Warranty kit\' and liaise with vendors for parts and returns as per contract
• Locker replenishments where appropriate as per contract
• Highlight potential issues with service/potential service improvements to their Team Leader
• Follow any agreed processes and procedures either from the Authority (site regulations etc) or Computacenter\'s own

Additional information

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks.

LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.