IT Hardware Engineer (SC)

LA International; Aldershot; On-site; GBP 80,000 - 100,000; Full time

Job summary

An international IT service provider seeks an experienced IT Hardware Engineer to work on-site in Aldershot. Responsibilities include managing hardware repairs, stock management, and ticket queue handling. Candidates with high-level security clearance are preferred. The role offers a rate of £18.87 per hour inside IR35 for 7.5 hours a day, with possible extensions until December 2025.

Qualifications

• Experience in hardware repairs and troubleshooting.
• Familiarity with ticket management systems.
• Ability to manage stock and asset tracking.

Responsibilities

• Manage ticket queue and ensure updates.
• Perform asset management and stock replenishments.
• Triage and repair hardware under warranty.

Skills

Hardware repairs

Queue ticket management

Asset management

Job description

Overview

Our client is an International IT Service Provider who\'re delivering an EUS contract with a secure customer in the UK. They require an experienced IT Hardware Engineer to work from their customer\'s site.

CLEARANCE: SC
START: ASAP
DURATION: DECEMBER 2025 + EXTENSIONS
RATE: £18.87 PER HOUR (INSIDE IR35)
HOURS: 7.5 PER DAY (5 DAYS PER WEEK)
LOCATION: ALDERSHOT

Responsibilities

• Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract
• Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract
• Effective Management of disposals that go through their Hub as per contract
• Triage and perform hardware repairs of \"in Warranty kit\" and liaise with vendors for parts and returns as per contract
• Locker replenishments where appropriate as per contract
• Highlight potential issues with service/potential service improvements to their Team Leader
• Follow any agreed processes and procedures either from the Authority (site regulations etc) or Computacenter\'s own

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

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