IT Field Services Coordinator

Polar Service Centers; Salford; On-site; GBP 38,000 - 45,000; Full time

Job summary

A logistics service provider is seeking an IT Field Services Coordinator based in Manchester. This role involves providing onsite and remote IT support in the UK and EU, leading hardware deployments, and supporting strategic IT projects. The ideal candidate has 3+ years of experience, strong problem-solving skills, and a proactive mindset. The position offers up to £45,000 per year along with various employee benefits including a company pension and discounted gym membership.

Benefits

Company pension

Free on-site parking

Discounted gym membership

Influence in a growing organisation

Supportive leadership team

Qualifications

• 3+ years’ experience in a technical or IT coordination role.
• Ability to manage multiple projects and stakeholders.
• A flexible, proactive mindset and willingness to travel.

Responsibilities

• Providing onsite and remote IT support across UK and EU locations.
• Leading on hardware deployments and local network troubleshooting.
• Collaborating with the Helpdesk and technical teams.

Skills

Problem-solving

Communication

Technical coordination

Project management

Attention to detail

Fluency in English

Education

Degree or equivalent experience

Job description

Career Opportunities with Depot Connect International

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Current job opportunities are posted here as they become available.

Depot Connect International is the leading independent UK service provider for tank transport & depot services. We operate over 80 modern tractor units, and employ circa 300 people within our network of eight depots.

We’re looking for a highly motivated IT Field Services Coordinator to join our Manchester based team. In this role, you'll provide hands-on support across our UK depots and remote support for EU locations, playing a key role in driving our IT operations forward.

Pay: Up to £45,000.00 per year

Key responsibilities include:

• Providing onsite and remote IT support across UK and EU locations
• Leading on hardware deployments, site-level standards, and local network troubleshooting
• Supporting the IT Director on strategic projects
• Collaborating with the Helpdesk and technical teams to resolve escalated issues
• Designing and presenting reports/updates to stakeholders as required
• Supporting the Helpdesk team in managing the ticketing queue and assisting with any escalated tickets

About you:

• Ability to work in a fast paced environment with attention to detail
• 3+ years’ experience in a technical or IT coordination role
• Strong problem-solving and communication skills
• Ability to manage multiple projects and stakeholders
• A flexible, proactive mindset and willingness to travel
• Degree or equivalent experience
• Fluency in English (Dutch or German a bonus)

What we offer:

• Company pension
• Free on-site parking
• Discounted gym membership
• Opportunity to influence and shape the future of a growing organisation
• Supportive and collaborative leadership team