IT Field Engineer

The Channel Recruiter Ltd; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading IT services company is seeking an IT Field Engineer to provide hands-on technical support across the Southeast. Ideal candidates should possess strong troubleshooting skills, customer focus, and knowledge of Microsoft systems and network security. This role offers ongoing training and opportunities for industry-leading qualifications.

Qualifications

• Strong customer focus and logical approach to problem-solving.
• Excellent prioritization and planning skills.
• Experience as a customer-facing support engineer and/or analyst.

Responsibilities

• Deliver hands-on technical support to clients throughout the Southeast.
• Support experience with Microsoft server and desktop operating systems.
• Ability to troubleshoot wired and wireless networks.

Skills

Troubleshooting skills

Customer focus

Logical problem-solving

Microsoft server and desktop systems

Network security knowledge

Tools

Firewalls

Antivirus systems

Networking equipment

Job description

Do you have IT Field Support experience? Do you like working client side and love solving IT issues? Are you currently an IT Field Engineer? Do you thrive on delivering results and love fixing problems?

If so, we may have the role for you!

Due to new contract wins, my client, a trailblazing Tier 1 MSP are currently looking for an IT Field Engineer to join their team.

With an innovative and forward-thinking culture, our client offers the chance to challenge a variety of exciting technologies within networking, storage, virtualisation and cybersecurity.

As an IT Field Engineer, you will be tasked with delivering ‘hands‑on’ technical support to their clients throughout the Southeast.

Location

Cobham & Field Based – Clientside – Southeast

Job Specification : IT Field Engineer

• Support experience with Microsoft server and desktop operating systems
• Ability to troubleshoot wired and wireless networks
• Knowledge of network security hardware and software including firewalls and anti‑virus systems
• A full driving license and access to your own vehicle

Requirements

• As an IT Field Engineer, you will possess a strong customer‑focus and a logical approach to problem‑solving. Excellent prioritization and planning skills are also key.
• Excellent general troubleshooting skills and experience as a customer‑facing support engineer and / or analyst

You will be provided with ongoing training, and our client will help you achieve industry‑leading qualifications, making this an exceptional opportunity to enhance your prospects.

Keywords

IT Field Engineer, Networks, Switches, Routers, VLAN, WIFI, Firewalls, IT Support Engineer, Microsoft Server