IT Delivery Senior Manager

Vodafone; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading telecommunications company in the UK is seeking an IT Delivery Manager responsible for managing the full end-to-end delivery of major project demands. The ideal candidate will ensure that all delivery activities are in place, oversee design and test execution processes, and conduct knowledge transfer to operations teams. Experience with ERP systems is essential, along with strong communication skills and the ability to work in a dynamic international environment. This role may require travel within Europe as needed.

Qualifications

• 2 to 5 years of experience in delivering ERP projects.
• Experience with major ERP/IT systems integrators.
• Ability to work in a European country and travel as needed.

Responsibilities

• Manage end-to-end delivery of major project demands.
• Ensure all teams are aligned for successful delivery.
• Oversee test preparation and execution processes.
• Conduct knowledge transfer to operations teams.

Skills

ERP systems experience

S/4 Hana skills

Project delivery in international environments

SAP integration expertise

Good communication skills

Job description

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This is a role defined within the ERP delivery model and is responsible for managing end to end delivery of major project demands for a specific functional area.

The IT Delivery Manager role will be responsible to manage the full end to end delivery: follow up on design closure, full test coordination, data coordination (if data migration is requested), solution deployment (including CAB approval) and transition to Global ERP support and operations.

What you'll do

As part of the IT Delivery role, there is a need to make sure that all the delivery activities are in place and the different teams are working as expected to guarantee a successful delivery. The main responsibility (list is not exhaustive) are summarised below:

• Represent Vodafone ERP Delivery team towards Group Function, Local Markets, and System Integrators
• Deliver within plan and budget any systems / application changes to support the solution.
• Drive simplification for local solutions through analyse and design phases with support Product Managers
• Design Closure: follow up with Business, Product Managers and other teams involved on the Design Phase and make sure that the design is clear, all the relevant documents are approved in SolMan and that the approval flow is fully managed
• Work with Infrastructure Team and make sure that all the Infrastructure activities are properly addressed and monitored
• Test preparation: make sure that the test scope is defined and approved, identify the business name responsible for the test activities, verify that the full test preparation has been completed
• Test execution: make sure that the test execution start as expected, verify the execution progresses and follow up with the SI and test team on defect resolution status
• Verify with the Business, for each demand, if there are role impacts.
• Make sure that a proper KT is planned from SI to Operation team
• Verify that all the steps needed for CAB approval have been completed and that the demand is ready to be deploy
• Support transition to business as usual: Knowledge transfer and transformation of local IT teams to target ERP Domain
• Management and control of EVO IT delivery with Systems Integrator, local markets and Global IT resources • Ability to interact with an international and distributed team
• Ability to manage in dynamic, multi-cultural, high-uncertainty environment.
• Full understanding of the delivery life cycle and ability to identify best practices for delivery and drive system integrators through those processes.
• Track record of successful service provider integration and delivery management and business management in an international context serving multiple parties/customers.
• Expertise and experience in SAP software integration covering all key aspects of IT (Application, Data, Test, Infrastructure, Deployment) with background in FIN/SCM/HR.
• Good communication skills - ability to balance conflicting interests.
• Structured and able to organise and drive meetings and ensure clear reporting. Provide a regular picture of the delivery demands status to the IT delivery team and to the Release team

Who you are

• Experience and expertise of ERP systems
• Based on the area of involvement, S/4 Hana skills maybe requested on following modules: SAP S/4 Hana, FI, MM, P2P. These skills requirements are not mandatory but may allow a better understanding of the solution delivered
• 2 to 5 years experience in delivering ERP projects / in international environment.
• Track record of successful service provider integration and delivery management in an international context serving multiple
• Ability to work in European country
• Ability to travel, based on the project demands content and dimension, some travels any be requested to Local Markets or to Vodafone Global services office in Newbury
• Working experience within one of the major ERP / IT systems integrators

Not a perfect fit?

Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, background and cultures. We’re committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.