IT AV & Events Specialist

proAV; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global audio visual integrator is seeking an experienced IT AV and Events Specialist to join their London team. You will be responsible for managing AV systems and ensuring the execution of high-end events for a prestigious fashion brand. The ideal candidate will possess a strong technical background in AV systems and IT support, with excellent troubleshooting abilities. This role offers the opportunity to work in a fast-paced luxury environment and contribute to high-profile productions.

Benefits

Opportunities for personal and professional development

Mentorship programmes

Family friendly policies

Qualifications

• Proven experience in an IT AV support or event technology role.
• Strong knowledge of AV systems and video conferencing tools.
• Hands-on with live streaming for high-profile events.
• Competency in Windows, macOS, networking, and enterprise IT tools.
• Ability to work under tight deadlines in a high-profile environment.

Responsibilities

• Oversee setup and operation of AV equipment for events.
• Manage live streaming and sound systems.
• Troubleshoot AV issues to ensure minimal disruption.
• Collaborate with stakeholders to provide tailored AV solutions.
• Provide on-site AV support during corporate events.

Skills

AV systems expertise

IT support skills

Excellent troubleshooting

Strong communication

Tools

Microsoft Teams

live streaming platforms

AV hardware

Job description

About the Role

proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.

Role Overview

Our immediate requirement is for an experienced IT AV and Events Specialist to be a key part of our London team, representing proAV and working onsite at a prestigious high‑end fashion brand, taking full responsibility for ensuring the seamless execution of all IT and AV‑related aspects of our luxury events, internal meetings, and runway shows. The ideal candidate will have a strong technical background in AV systems, IT infrastructure, and event production, coupled with a passion for delivering high‑quality experiences in a luxury environment.

One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user’s organisation who continue to invest in state‑of‑the‑art technologies, services, and training.

This is an exciting opportunity for an exceptional, experienced IT AV and Events Specialist to join an established operation with scope to drive and enhance the service at every opportunity.

Experience and seniority of the position will be reflected by the remuneration and benefits package.

Key Responsibilities

• AV & Event Technology Management:
  • Oversee the setup, operation, and maintenance of AV equipment for corporate meetings, Townhalls etc
  • Manage live streaming, video conferencing, and sound systems to ensure premium audio‑visual quality.
  • Troubleshoot AV‑related issues on‑site during events, ensuring minimal disruption.
  • Collaborate with internal stakeholders and external vendors to provide cutting‑edge AV solutions tailored to luxury brand standards.
  • Maintain an inventory of AV and IT equipment, ensuring proper storage, maintenance, and upgrades.
  • Main point of contact for AV related tickets and events.

IT Support & Infrastructure

• Provide on‑site AV support for corporate meetings, press events, and shows.
• Ensure seamless integration of AV and IT systems, including networking, connectivity, and security compliance.
• Manage and troubleshoot software and hardware related to event tech, including interactive displays and digital content management systems.
• Assist in configuring and supporting mobile devices, laptops, and communication tools used in events.
• Event Coordination & Technical Production:
  • Work closely with the Events and Creative teams to plan and execute IT & AV components of high‑profile events.
  • Conduct site visits and technical rehearsals ahead of major events.
• Develop contingency plans and risk assessments for AV/IT failures during critical moments.
• Liaise with external production teams, sound engineers, and IT vendors to deliver seamless technical support.

Essential Skills and Experience

• Proven experience in an IT AV support or event technology role within a high‑end, luxury, or corporate environment.
• Strong knowledge of AV systems, including sound systems, LED screens, and video conferencing tools with a primary focus on supporting Microsoft Teams meetings and Teams Live Events. Experience working with third‑party AV companies to support productions is essential.
• Hands‑on experience with live streaming platforms and digital content distribution for high‑profile events.
• Competency in IT support, including Windows, macOS, networking, and enterprise IT tools.
• Ability to work under pressure in a fast‑paced, high‑profile environment with tight deadlines.
• Excellent troubleshooting skills and a proactive approach to problem‑solving.
• Strong communication and interpersonal skills to work effectively with creative, technical, and executive teams.
• Experience in fashion, luxury retail, or high‑end hospitality is highly desirable.

Hours of work

40 hours per week, 9 hours a day on a rotational shift basis between 7am‑7pm, including an hour unpaid break, Monday‑Friday.

About Us

proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end‑to‑end services and 24/7/365 support to enhance global collaboration and empower your world of communication.

From reviewing technology to integration to post‑deployment support, you’re in safe hands when you trust your AV and UC to proAV.

We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open.

From our state‑of‑the‑art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business‑critical AV systems architecture, products and technologies 24/7/365.

Equality, Diversity & Inclusion

proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work‑life balance through our family friendly policies and practices. We encourage all to apply.