IT Asset and Procurement Manager

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading NHS trust in Manchester is looking for a Digital Support Technician to manage the IT asset lifecycle. Responsibilities include overseeing procurement, maintenance, and compliance of digital assets, coordinating deployments, and providing expert guidance to junior technicians. Ideal candidates will have a strong infrastructure support background and experience in customer-facing IT services.

Qualifications

• Experience in an Infrastructure support role within IT.
• Knowledge of Local Area Networks and Server Support.
• Working knowledge of backup, operational and service continuity processes.

Responsibilities

• Oversee the full lifecycle of digital assets from procurement to decommissioning.
• Coordinate complex asset deployments across multiple sites.
• Lead the maintenance of the Configuration Management Database.

Skills

Technical background in IT working in an Infrastructure support role

Experience in customer facing IT service delivery

Proven experience in providing first and second line support

Knowledge of IT Infrastructure Library (ITIL)

Good working knowledge of Microsoft products including Office Suite

Education

Higher National Certificate / Diploma or equivalent

Higher National Certificate / Diploma in an IT related subject

Tools

Microsoft SCCM

Service desk systems

Job description

Overview

If you are shortlisted, you can expect to hear from us within 10 working days of the advert closing. This role involves participating in the delivery of an efficient, responsive, effective and customer-focused IT support service. Junior IT Technicians will have responsibility for ensuring that IT technical support is provided to appropriate levels of customer service in line with corporate Service Level Agreements.

As a Digital Support Technician - Asset Management, you will take a lead role in ensuring the Trust's digital infrastructure is supported through the strategic and operational management of IT assets. Operating within the Digital Services Directorate under the Technology - Digital Operations department, you will be responsible for overseeing the full lifecycle of digital assets—from procurement and deployment to maintenance and decommissioning—ensuring compliance with procurement policies, financial governance, and national standards.

You will lead on the maintenance and integrity of the Trust's Configuration Management Database (CMDB), coordinate complex asset deployments across multiple sites, and provide expert guidance to junior technicians and support teams. Your role will involve proactive engagement with stakeholders across Digital Services, clinical teams, and external suppliers to ensure asset management processes are efficient, secure, and aligned with service delivery goals. This position is suited to experienced IT professionals with a strong background in infrastructure support, asset governance, and service management. You will be expected to contribute to policy development, lead audits, support procurement planning, and drive continuous improvement initiatives. The role may involve cross-site travel and participation in out-of-hours support as required.

Responsibilities

Qualifications

• Higher National Certificate / Diploma or equivalent or relevant experience
• Evidence of Personal Development
• Higher National Certificate / Diploma or equivalent qualification in an IT related subject
• Experience / Knowledge: Technical background in IT working in an Infrastructure support role
• Experience in working in a customer facing IT service delivery environment
• Experience in the use of service desk systems and call distribution systems
• Proven experience in providing first and second line support within the PC Client Environment; including PC hardware; operating systems; printers; other peripherals; associated software packages; Configuration Management including remote support
• Working knowledge of backup, operational and service continuity processes
• Working knowledge of Local Area Networks / Wide Area Networks and Server Support
• Knowledge of IT Infrastructure Library (ITIL) Best Practice
• Previous experience in NHS IT environment
• Knowledge of Internet / Intranet concepts
• Good working knowledge of Microsoft products including Microsoft Office Suite, Microsoft SCCM
• Project Management methodology

About Manchester University NHS Foundation Trust

Manchester University NHS Foundation Trust (MFT) is the largest acute trust in the UK, with over 25,000 staff caring for over a million patients a year. It combines 10 hospitals and community services from across Greater Manchester to provide outstanding patient care and services. The organisation is embarking on a programme of transformation to integrate cutting-edge digital solutions across sites and services, and has introduced Hive, its Electronic Patient Record system, launched in September 2022. MFT is a major academic Research Centre & Education provider, supporting high-quality research programmes and a Green Plan to promote sustainability. MFT emphasises inclusion, equal opportunities, health and wellbeing, and a culture of belonging, aiming to shape the future of the organisation together.