IT Admin Support

QinetiQ Group plc; Forton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading defense technology company in the UK is seeking an IT Admin Support to provide essential system administration in a high-performance environment. You will manage user accounts, assist with IT support, and conduct asset management. The ideal candidate should have strong communication skills, experience with IT technologies, and a positive attitude towards collaboration. Join a diverse team and help shape innovative solutions in cutting-edge technology.

Benefits

Matched contribution pension scheme

Generous holiday allowance

Health Cash Plan options

Employee discount portal

Volunteering Opportunities

Qualifications

• Demonstrable experience of working in a team.
• Ability to convey technical information to leaders and managers.
• Willingness to learn and adapt.

Responsibilities

• Manage user accounts and provide first line IT support.
• Triage and assign tickets to 2nd level engineers.
• Conduct configuration management and asset mustering.
• Create technical documentation and user guides.
• Assist with project management and audits.

Skills

Professional interpersonal/communication skills

Positive attitude

Experience with IT technologies

Team collaboration

Proficiency in standard office packages

Job description

IT Admin Support

As an IT Admin Support, you will provide IT system administration activities to support a high-performance compute environment which is critical to provide an analysis and modelling capability that supports key maritime programmes. Day-to-day, you'll be involved in Network configuration, IT security patch management, IT asset management, System logging and monitoring.

Responsibilities

• User account management and general first line IT support
• Triage and assign tickets to 2nd level engineers
• Conduct asset mustering and configuration management
• Conduct import/export of data in accordance with security policies
• Create user guides, technical documentation and work instructions
• Assist with project management, task tracking and audits to maintain compliance

Essential Experience

• Professional interpersonal/communication skills to convey technical information to technical leaders and project managers
• Positive attitude and determination to see issues addressed successfully
• Experience of working with IT technologies
• Demonstrable experience of working in a team
• Ability to use standard office packages to compile reports
• We value difference and we don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you.

Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow we are creating it. From cutting‑edge defence technology to ground‑breaking innovations our mission is to empower and protect lives. Join us as an IT Admin Support at our Portsmouth site, where you will have the opportunity to work with cutting‑edge technology in partnership with some of the most brilliant minds.

Portsmouth Technology Park (PTP) is one of QinetiQ's key facilities, focusing on advanced technology development and engineering services. It is dedicated to research and development, ensuring that complex systems are designed, integrated, and tested effectively to meet operational requirements. The facility utilises sophisticated modelling and simulation techniques to analyse and predict performance.

Why Join QinetiQ?

As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. www.qinetiq.com/en/careers/life-at-qinetiq

Benefits

• Matched contribution pension scheme, with life assurance
• Generous holiday allowance, with the option to purchase additional days
• Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance
• Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more
• We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme
• Volunteering Opportunities - helping charities and local community

Recruitment Process

We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels valued, heard and supported. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments. Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in.