ISOC Engineer Tier 1

SF Recruitment (Tech); Basildon; On-site; GBP 24,000 - 29,000; Full time

Job summary

A recruitment firm is looking for ISOC Tier 1 Engineers in Basildon as part of an expanding Secure Operations Centre. This role is perfect for those starting their careers in networking or cybersecurity, offering hands-on exposure, structured training, and advancement opportunities. Responsibilities include triaging network alerts, supporting customer environments, and engaging in continuous learning for career progression. Shift work is required, including weekends and holidays.

Benefits

Benefits

Qualifications

• Strong interest in networking or cybersecurity.
• Formal study or self-learning is welcomed.

Responsibilities

• Provide 1st line triage and investigation of network and security alerts.
• Monitor and support customer environments including routers and firewalls.
• Escalate issues to Tier 2 engineers as required.
• Work closely with customers and internal teams.
• Maintain accurate incident records.

Skills

Networking

Cyber Security

Job description

Location: Horwich, Bolton

Salary: £28,500 + Benefits

Hours: 24 / 7 Shift-Based Role

The Opportunity

We are expanding our Secure Operations Centre in Bolton and are looking for motivated ISOC Tier 1 Engineers to join our growing team. This is an ideal role for individuals at the start of their networking or security careers who want hands‑on exposure within a fast‑paced environment, structured training, and a clear path to progress into Tier 2 and beyond.

If you're passionate about technology, eager to learn, and ready to take the first step in a SOC / NOC career, we want to hear from you.

Key Responsibilities

• Provide 1st line triage, investigation, and resolution of network and security alerts.
• Monitor and support customer environments including routers, switches, firewalls, and related tools.
• Escalate issues to Tier 2 engineers where required.
• Work closely with customers and internal teams to ensure timely updates and high-quality service.
• Maintain accurate incident records and contribute to service improvement.
• Participate in a 24 / 7 shift rota, including weekends, bank holidays, and on-call cover.
• Engage in structured learning and certification programmes to build towards Tier 2 responsibilities.

Skills and Experience Required

• A strong interest in networking or cyber security – formal study or self‑learning welcomed.
• CCN...