Investment Trusts Operations Manager

Janus Henderson Investors U.S.; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading investment firm in Greater London is seeking a qualified candidate for a dynamic role involving product governance and corporate finance. The ideal candidate will have previous asset management experience, strong analytical and organisational skills, and the ability to communicate effectively with senior management. This position offers a hybrid working environment along with various development and well-being benefits, making it an excellent opportunity for career growth.

Benefits

Hybrid working

Generous holiday policies

Excellent health and wellbeing benefits

Paid volunteer time

Support for professional development

Maternal/paternal leave benefits

Complimentary subscription to Headspace

Employee events and networking opportunities

Lunch allowance for subsidised onsite canteen

Qualifications

• Previous asset management experience is essential, ideally in product implementation, product governance, or corporate finance.
• Strong analytical skills with a proactive attitude.
• Demonstrated commercial awareness.
• Excellent organisational skills, with the ability to prioritise and meet tight deadlines.
• Effective communication skills, both verbal and written, with the ability to engage senior management and cross-functional teams.
• Proven project management capabilities, including planning, documentation, and execution.
• Committed team member with a collaborative mindset.

Responsibilities

• Taking forward business development initiatives, including project set-up and fostering commercial awareness across the team.
• Oversee client management processes such as onboarding, monitoring, and servicing, ensuring high-quality client experience and regulatory compliance.
• Take ownership of the Investment Trust input on product governance, including product life cycle and value assessment deliverables.
• Lead the implementation of Consumer Duty requirements within the team, ensuring alignment with FCA expectations.
• Manage transaction workflows, applying technical knowledge and execution experience to deliver efficient and compliant outcomes.
• Provide guidance on legal and regulatory matters, including Listing and FCA Rules.
• Develop a broad knowledge of the JHI business operations and deliver team efficiencies, identifying opportunities for process improvement.

Job description

Why work for us?

A career at Janus Henderson is more than a job, it’s about investing in a brighter future together .

Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world‑class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.

Our Values are key to driving our success, and are at the heart of everything we do:

Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust

If our mission, values, and purpose align with your own, we would love to hear from you!

Your opportunity

Newly created role in a busy, dynamic team with scope to develop the ultimate task ownership for the role. The role includes elements of product governance, product implementation and corporate finance.

• Taking forward business development initiatives , including project set‑up and fostering commercial awareness across the team.
• Oversee client management processes such as onboarding, monitoring, and servicing, ensuring high‑quality client experience and regulatory compliance.
• Take ownership of the Investment Trust input on product governance , including product life cycle and value assessment deliverables.
• Lead the implementation of Consumer Duty requirements within the team, ensuring alignment with FCA expectations.
• Manage transaction workflows , applying technical knowledge and execution experience to deliver efficient and compliant outcomes.
• Provide guidance on legal and regulatory matters , including Listing and FCA Rules.
• Develop a broad knowledge of the JHI business operations and deliver team efficiencies , identifying opportunities for process improvement.
• Carry out other duties as assigned.

What to expect when you join our firm

• Hybrid working and reasonable accommodations

• Generous Holiday policies
• Excellent Health and Wellbeing benefits including corporate membership to ClassPass
• Paid volunteer time to step away from your desk and into the community
• Support to grow through professional development courses, tuition/qualification reimbursement and more
• Maternal/paternal leave benefits and family services
• Complimentary subscription to Headspace – the mindfulness app
• All employee events including networking opportunities and social activities
• Lunch allowance for use within our subsidised onsite canteen

Must have skills

• Previous asset management experience is essential - ideally in product implementation, product governance or corporate finance
• Strong analytical skills with a proactive attitude
• Demonstrated commercial awareness
• Excellent organisational skills , with the ability to prioritise and meet tight deadlines
• Effective communication skills , both verbal and written, with the ability to engage senior management and cross‑functional teams
• Proven project management capabilities , including planning, documentation, and execution
• Committed team member with a collaborative mindset

Nice to have skills

• Background in product governance / product implementation and knowledge / corporate finance

• Knowledge of the investment trust sector

• Knowledge of the FCA’s Consumer Duty principles

Supervisory responsibilities

• No

Potential for growth

• Mentoring
• Leadership development programs
• Regular training
• Career development services
• Continuing education courses

You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.

At Janus Henderson Investors we’re committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don’t worry if you don’t think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can’t accommodate every flexible working request we’re happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at [e-mail]

Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion).

All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position.

Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.