Inventory and Customer Account Coordinator

ASL Technical Ltd; Horsham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A growing organization is seeking an Inventory and Customer Account Coordinator in Horsham, United Kingdom. The role involves managing sales administration, order processing, and customer support, ensuring efficient sales operations. Ideal candidates will have experience in customer service, excellent communication, and strong organizational skills, with the possibility of attending industry events.

Qualifications

• Experience in sales administration, order processing, or customer support.
• Strong customer relationship skills and excellent communication.
• Experience in a technical or aerospace environment is a plus.

Responsibilities

• Update weekly stock lists.
• Process inbound enquiries and quotation requests.
• Manage shared inboxes and prioritise emails.
• Handle direct sales enquiries and prepare quotes.
• Support customers with post-sales service.

Skills

Sales administration

Order processing

Customer service

MS Office (Excel, Outlook, Word)

Written and verbal communication

Organisational skills

Proactive attitude

Job description

Inventory and Customer Account Coordinator

ASL Technical are supporting a growing organisation in hiring an organised and customer-focused Inventory & Commercial Sales Coordinator. This role suits someone confident in sales administration, order processing, and customer service, with the ability to manage enquiries efficiently and support smooth sales operations. Occasional attendance at trade shows or industry events may be required.

Key Responsibilities

Update weekly stock lists

Process inbound enquiries and quotation requests

Manage shared inboxes and prioritise emails

Handle direct sales enquiries and prepare quotes

Review purchase orders for accuracy

Follow up on quotations and provide order updates

Support customers with post-sales service

Liaise with internal teams to ensure smooth workflows

Identify process improvements and upsell opportunities

Answer incoming calls professionally

Experience & Skills Required

Experience in sales admin, order processing, or customer support

Strong customer relationship skills

Confident preparing quotes and processing orders

Good MS Office skills (Excel, Outlook, Word)

Excellent written and verbal communication

Highly organised and detail-focused

Comfortable working with multiple teams and time zones

Positive, proactive attitude

Willingness to attend customer or industry events

Desirable

Aerospace or technical engineering sales experience

Familiarity with ILS, PartsBase, or WebSales

Knowledge of inventory or order systems

Apply Now

If you’re a proactive coordinator with strong customer service and sales support skills, apply today and the ASL Technical team will be in touch