Interim Head of Claims (Personal Lines)

Eames Consulting; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading consulting firm in the United Kingdom is seeking an experienced interim Head of Claims to lead a team during a period of organizational transition. This three to six-month role involves hands-on oversight of Third Party Administrators, ensuring high governance standards and strong performance management. Ideal candidates will possess personal lines experience, particularly in motor ancillary products, and the ability to manage external partners effectively. Interested individuals should apply now or contact via email.

Qualifications

• Strong experience in personal lines, especially motor ancillary and warranty products.
• Confident in leading a claims function and managing external partners.
• Ability to maintain high governance standards.

Responsibilities

• Oversight of Third Party Administrators, including performance management.
• Audit activity and due diligence for onboarding new partners.
• Handle large loss claims and prepare reports for senior committees.

Skills

Personal lines experience

Leadership in claims function

Performance management

Governance standards

Job description

Overview

Eames is currently working with a personal lines insurer seeking an experienced interim Head of Claims to provide senior leadership and stability during a period of organisational transition. The assignment is expected to run for a minimum of three months, with potential to extend to six months or longer depending on business needs.

Responsibilities

The primary focus will be hands‑on oversight of Third Party Administrators, including performance management, audit activity, and due diligence for onboarding new partners.

Additional experience in large loss handling and preparing claims‑focused reports for senior committees or boards would be advantageous, though not required.

Qualifications

The ideal candidate will bring strong personal lines experience, particularly across motor ancillary and warranty‑style products. This role requires someone confident in leading a claims function, managing external partners, and maintaining high governance standards in a fast‑moving environment.

How to Apply

For more information, please apply now or email [e-mail]