Interim Head of Claims (Personal Lines)

Eames Consulting; Leeds; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading consulting firm in the UK is looking for an experienced interim Head of Claims to provide leadership during an organisational transition. This role involves overseeing Third Party Administrators and ensuring they meet performance standards. Candidates should have a strong background in personal lines insurance and be comfortable managing external partnerships. The assignment is initially for three months but may extend based on business needs. Interested applicants can apply or email for more information.

Qualifications

• Extensive experience in personal lines insurance, particularly motor ancillary products.
• Proven ability to manage external partners and oversee governance.
• Experience in claims management during periods of transition.

Responsibilities

• Provide senior leadership and stability during organisational transition.
• Oversee Third Party Administrators and ensure performance management.
• Prepare claims-focused reports for senior committees.

Skills

Leadership in claims function

Third Party Administration oversight

Auditing and performance management

Job description

Overview

Eames is currently working with a personal lines insurer seeking an experienced interim Head of Claims to provide senior leadership and stability during a period of organisational transition. The assignment is expected to run for a minimum of three months, with potential to extend to six months or longer depending on business needs.

Responsibilities

The primary focus will be hands‑on oversight of Third Party Administrators, including performance management, audit activity, and due diligence for onboarding new partners.

Additional experience in large loss handling and preparing claims‑focused reports for senior committees or boards would be advantageous, though not required.

Qualifications

The ideal candidate will bring strong personal lines experience, particularly across motor ancillary and warranty‑style products. This role requires someone confident in leading a claims function, managing external partners, and maintaining high governance standards in a fast‑moving environment.

How to Apply

For more information, please apply now or email [e-mail]