Interim Dealer Service & Operations Lead

Patagonia, Inc.; Manchester; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading outdoor apparel company based in Manchester is seeking a Customer Service Representative to provide operational support and enhance dealer relations. This hybrid role, requiring strong communication skills and a passion for customer service, is temporary for 8.5 months starting January 2026. Ideal candidates will have 1-2 years of experience and be fluent in English, with other languages as an advantage. The company fosters an inclusive workplace and values diverse talent.

Qualifications

• 1-2 years of experience in Customer Service or Dealer Service.
• Fluent in English; other European languages are an advantage.
• Self-starter and ability to work on own initiative.

Responsibilities

• Liaise with customers and teams for operational efficiencies.
• Monitor inventory and ensure optimal order fulfillment.
• Manage wholesale orders and resolve delivery complaints.

Skills

Customer Service

Communication

Problem-solving

Attention to detail

Flexibility

Job description

A leading outdoor apparel company based in Manchester is seeking a Customer Service Representative to provide operational support and enhance dealer relations. This hybrid role, requiring strong communication skills and a passion for customer service, is temporary for 8.5 months starting January 2026. Ideal candidates will have 1-2 years of experience and be fluent in English, with other languages as an advantage. The company fosters an inclusive workplace and values diverse talent.