Integration Engineer

System C; Liverpool; On-site; GBP 35,000 - 55,000; Full time

Job summary

A healthcare technology company based in Liverpool is seeking a 3rd-line support professional to enhance NHS integration solutions. You will tackle complex interoperability issues, collaborate with various teams, and contribute to the management and upgrading of integration components. Ideal candidates should have NHS experience, strong knowledge of HL7 messaging, and comfort with SQL and Agile practices. The company promotes a supportive culture with opportunities for professional development and flexible benefits.

Benefits

Private healthcare

Flexible benefits

Professional development

Cycle to work scheme

Quarterly Values Awards

Qualifications

• Knowledge of HL7 messaging and healthcare information systems from prior NHS experience.
• Practical understanding of APIs and secure data exchange requirements.
• Ability to write basic queries using Microsoft SQL Server.

Responsibilities

• Own complex HL7/interface incidents using Jira and follow ITIL processes.
• Support environment configurations and testing of integration functionalities.
• Assist with CareFlow upgrades and patching after deployment.

Skills

HL7 messaging

NHS healthcare information systems

APIs

Microsoft SQL Server

Agile methodologies

Tools

Jira

Confluence

Job description

Description

Make healthcare work better. At System C, our technology connects care so clinicians can focus on people, not processes. Join us to help integrate our CareFlow PAS/EPR with the wider NHS ecosystem and improve outcomes at scale.

The role

You’ll be a key part of our Integrations team, operating primarily as 3rd‑line support for interoperability and interface issues. You’ll triage, investigate and resolve incidents within SLA, collaborate with engineers, product managers and support teams, and contribute to upgrades, patching and testing of integration components in live environments. You’ll also enhance and develop interfaces – often in Rhapsody – and help ensure vital information is disseminated to NHS staff to support decision making and patient care.

What you’ll do

• Own complex HL7/interface incidents via Jira, following ITIL processes and providing timely updates to customers and colleagues.
• Configure environments, support unit and end‑to‑end testing, and contribute to QA of interface functionality.
• Develop and support interfaces including Rhapsody TIEs, CareFlow Integration Engine and the NHS e‑Referral Service (Choose and Book).
• Assist with CareFlow EPR upgrades/patching after deployment.

About you

• Experience working in or with the NHS, with deep knowledge of HL7 messaging and healthcare information systems.
• Practical understanding of APIs, secure data exchange, SSO and government reporting requirements.
• Comfortable with Microsoft SQL Server (writing basic queries), Jira/Confluence, and working in Agile teams.
• Clear communicator who thrives in fast‑moving environments – humble, collaborative, and accountable.

Why System C?

We’re one team with big ambitions. We value people who own it, always be better and do the right thing. Expect a friendly, supportive culture, professional development, flexible benefits (pension, life assurance, income protection), private healthcare, EAP, cycle to work and colleague‑voted quarterly Values Awards. Join our mission and make a real impact. Apply today.