Integrated Logistics Operations Systems Support

Kuehne+Nagel; Telford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global logistics company in Telford seeks a professional to optimize processes in Freight Logistics and Operations. The role focuses on user acceptance testing, creating work instructions, and delivering effective training to teams. Candidates should have problem-solving skills and familiarity with office software, with preferred experience in Oracle Transportation Management. Join us and enjoy employee assistance programs, a contributory pension plan, and a supportive team environment.

Benefits

Contributory pension plan

Employee assistance program

Route 2 Rewards scheme

Qualifications

• Preferred experience (not essential) of Oracle Transportation Management.
• Experience of working to agreed targets.
• Familiarity with common office software (Microsoft 365, browsers, email clients).

Responsibilities

• Define and execute test scenarios in JIRA for efficient UAT testing.
• Provide support for external testing with partners.
• Deliver effective training for OTM for new employees.

Skills

Experience of working to agreed targets

Ability to achieve a high level of accuracy

Problem solving skills

Ability to deliver to tight deadlines

Ability to work individually or as part of a team

Familiarity with common office software

Tools

Oracle Transportation Management

Microsoft 365

Job description

JOB DESCRIPTION

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

This role sits at the heart of system change and business improvement, ensuring new solutions are thoroughly tested, clearly communicated, and successfully adopted. Working closely with key stakeholders, it supports smooth go‑lives, effective user training, and continuous improvement to help drive the business forward. Please note that this is a 2 year fixed term role.

How you create impact

• Define and execute test scenarios in JIRA to be enable efficient UAT testing of change requests and future implementations
• Provide support for external testing support with TVS, Leidos, MoD
• Define, create and update Work Instructions in line with solution delivered
• Provide on Site Operational support during Go live/Implementations, change request delivery
• Deliver effective training for OTM to support the onboarding of new employees and upskilling existing employees
• Provide clear and concise communication where there are any concerns with the solution design being testing
• Work closely with the relevant parties to understand the solution being delivered
• Support the Continuous Improvement initiatives being delivered around the business in order to drive the business forward

What we would like you to bring

• Preferred experience (not essential) of Oracle Transportation Management
• Experience of working to agreed targets
• Familiarity with common office software (Microsoft 365, browsers, email clients)
• Ability to achieve a high level of accuracy and problem solving skills
• Ability to deliver to tight deadlines in an organised and informed manner
• Ability to work individually or as part of a team

What's in it for you

If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme, which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces‑friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life‑saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.