Insurance Pricing Analyst

Welsh Ambulance Services University NHS Trust; Hirael; On-site; GBP 60,000 - 80,000; Full time

Job summary

A public healthcare service in Wales seeks a technical support officer for the Fleet Department. You will coordinate with garages, monitor service delivery, and manage relationships with suppliers while ensuring compliance with operational standards. A successful candidate must have NVQ Level 3 in Business Administration or equivalent, along with organisational, administrative, and communication skills. This role supports maintaining fleet efficiency in a demanding environment. The ability to speak Welsh is desirable.

Benefits

Competitive salary

Benefits package

Qualifications

• NVQ Level 3 in Business Administration or equivalent.
• Experience of liaising with customers across organisational boundaries.
• Ability to work under pressure to deadlines.

Responsibilities

• Coordinate the authorisation process with garages and workshops.
• Monitor service delivery and manage supplier relationships.
• Ensure compliance with operational standards.

Skills

Understanding of contracts management

Experience with financial systems (Oracle)

Organisational and administrative skills

Interpersonal and communication skills

Ability to travel

Ability to speak Welsh

Education

NVQ Level 3 in Business Administration or equivalent

Tools

Microsoft Office (Teams, Word, Excel, PowerPoint, Outlook)

Job description

A public healthcare service in Bangor seeks a technical support officer for the Fleet Department. This role involves coordinating with garages, monitoring service delivery and managing relationships with suppliers while ensuring compliance with operational standards. Scottish Power Electricity Networks (SPEN) contract. Report to: Project Manager. Location: Bangor, Wales. Salary: competitive plus benefits. Purpose of the role: as the business continues to expand its operations across the utility and infrastructure sectors, the Linesman role is essential for maintaining fleet efficiency and safety.

• NVQ Level 3 in Business Administration or equivalent qualification, plus additional knowledge of financial procedures and contract law, and/or equivalent experience in a business admin/procurement environment.
• General understanding of contracts management and willingness to undertake training to enhance knowledge of specialised equipment and technical procedures to ensure value for money and support cost improvement initiatives.
• Sound knowledge of workshop and garage technical operations, detailed technical knowledge of vehicle and mechanical fitting practices and procedures.
• Experience of using financial systems such as Oracle for ordering supplies and Microsoft office packages (Teams, Word, Excel, PowerPoint, Outlook).
• Experience of working within a demanding environment with competing priorities and workloads, and of liaising with customers and service users across organisational boundaries.
• Experience of business administrative practices relating to workshops and garages, demonstrating trust values.
• Ability to travel within the geographical area, able to work hours flexibly and with minimal supervision.
• Self‑motivated, highly committed, effective organisational and administrative skills, good interpersonal and communication skills, able to build productive working relations internally and externally, and able to work effectively as part of a team.
• Computer literate with standard keyboard skills, high level of commitment and motivation, ability to assimilate information quickly, think logically and work under pressure to deadlines.
• Logical thinker, good written and verbal communication skills, able to convey information and complete all necessary documentation accurately.
• Ability to speak Welsh. Disclosure and Barring Service Check: this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975; a submission for Disclosure to the Disclosure and Barring Service (formerly CRB) is required. J-18808-Ljbffr

The post holder is responsible for coordinating the authorisation process with contracted garages/body shops, Trust workshops and lease companies, monitoring work carried out, charges and service delivery, and for dealing with any related problems. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us: Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world‑class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient‑facing role or within our range of support services, the work that you do enables us to provide high quality care wherever and whenever it is needed.