Insurance Customer Support Specialist - Part-Time 17h

Tesco Insurance; Glasgow; On-site; GBP 23,000 - 25,000; Part time

Job summary

A leading insurance provider in Glasgow is seeking part-time General Insurance team members to support customers with their home and motor insurance needs. The role entails assisting customers with queries, promoting digital tools, and requires strong people skills and digital confidence. Applicants should have experience in customer-facing positions and be ready for a supportive team environment. The role offers a salary of £23,600 to £25,000 (pro-rata) and generous benefits including a holiday allowance and performance-related bonuses.

Benefits

Generous holiday allowance

Performance related annual bonus

Ongoing learning opportunities

Colleague discount benefits

Pension scheme

Virtual GP service

Enhanced maternity and paternity leave

Qualifications

• Great people skills and enjoyment in helping others.
• Confidence in using digital tools and multitasking.
• Experience in retail, hospitality or customer-facing roles.

Responsibilities

• Support customers with queries about their insurance policies.
• Help customers through financial challenges.
• Promote digital tools and handle inbound calls.

Skills

People skills

Digital tools confidence

Customer-facing experience

Job description

A leading insurance provider in Glasgow is seeking part-time General Insurance team members to support customers with their home and motor insurance needs. The role entails assisting customers with queries, promoting digital tools, and requires strong people skills and digital confidence. Applicants should have experience in customer-facing positions and be ready for a supportive team environment. The role offers a salary of £23,600 to £25,000 (pro-rata) and generous benefits including a holiday allowance and performance-related bonuses.