Installation Technician

Planteria Group; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading interior landscaping firm in London seeks an Installation Technician to bring vibrant spaces to life. The role involves installing plants, maintaining customer relations, and ensuring safety protocols. Ideal candidates are physical resilient with strong communication skills and attention to detail. The position offers competitive benefits, including a quarterly bonus and personal development opportunities.

Benefits

Competitive salary

Quarterly company bonus

BUPA Cash plan

Pension

25 days holiday

Lunch card

Parking

Personal development

Qualifications

• Comfortable lifting heavy plants and equipment, and working outdoors in all seasons.
• You’ll be the face of the company on-site, so a friendly, professional manner is key.
• You take initiative, solve problems, and ensure every installation is flawless.

Responsibilities

• Execute the professional installation of plants and related irrigation systems.
• Serve as the primary on-site point of contact for clients.
• Adhere strictly to all company safety protocols and procedures.
• Act as a crucial link between the field and the office.

Skills

Physical resilience

Exceptional communication skills

Attention to detail

Proactive mindset

Job description

Overview

Are you ready to bring vibrant, sustainable spaces to life? At Planteria Group, we don’t just install plants we create environments that inspire wellbeing, creativity, and connection. Join Planteria Group as an Installation Technician and help us create beautiful, welcoming spaces for our clients across London!

Who we are

Founded in 1977, Planteria has evolved from a small startup into the UK largest interior landscaping company it is today, with an impressive annual turnover of £20 million. With a focus on strategic partnerships, continuous innovation and client satisfaction, the company has accelerated its growth in the past 3 years and achieved a 33% year-on-year growth over this period and now employs nearly 200 staff

Today, as well as providing stunning planting solutions, we also run a premium corporate floristry service and create impressive project work, from roof gardens to living walls.

The opportunity

Due to a period of sustained business growth, we are seeking to recruit a highly motivated individual to join our team as an Installation technician. As an Installation Technician, you will be the final touchpoint in our client\'s experience, bringing our designs to life with precision and care. You will be responsible for the safe and skilful installation of a wide variety of plants at diverse locations. Whilst knowledge of plant care will be taught if not already, a strong sense of professionalism and a proactive approach to problem-solving is essential.

Location & Hours

The role is permanent and will be based at client sites across London. Easy access to public transport will be beneficial to get to sites or a driving license would be desired. The role is based on a 42.5 hour working week and overtime opportunities are available.

Key deliverables

• Expert Plant Installation & Maintenance: Execute the professional installation of plants, planters, and related irrigation systems according to project specifications and design plans.
• Ensure all plants are properly acclimatised and installed in conditions that will promote their long-term health and growth.
• Perform a final, thorough watering of all newly installed plants before departing the site, ensuring they are well-hydrated for their new environment.
• Proactively identify and address any potential issues with plant health or installation before they become a problem

Customer Relationship Management

• Serve as the primary on-site point of contact for clients. This includes contacting key customers in advance to confirm arrival times and manage expectations and providing them with basic care instructions for their new plants.
• Maintain the highest level of professional behaviour and a positive, helpful attitude at all times.
• Conduct a final walk-through with the client to ensure customer satisfaction with the completed installation. You\'ll address any immediate concerns and confirm their happiness before concluding the job.

Operational Integrity & Safety

• Adhere strictly to all company safety protocols and procedures.
• Conduct comprehensive daily vehicle checks on company-provided transportation to ensure it is in a safe and roadworthy condition. Any maintenance needs must be reported immediately.
• In the event of an instance or accident, you will be responsible for following the established reporting procedures, documenting the event accurately and informing the management team without delay.
• Maintain a clean and organized work vehicle, representing the company brand professionally at all times.
• A high degree of professionalism and integrity in all business dealings

Communication & Reporting

• Act as a crucial link between the field and the office.
• Promptly report any issues to the management team for resolution. This includes unexpected site conditions, supply shortages, or concerns about a plant\'s health.
• Provide clear and concise feedback on project completion, ensuring all necessary paperwork is filled out accurately and submitted in a timely manner

We welcome applications from professionals with backgrounds in horticulture, landscaping, installation, removals, or construction. If you’re hands-on, practical, and take pride in your work, we want to hear from you!

Requirements

• Physical resilience– Comfortable lifting heavy plants and equipment, and working outdoors in all seasons.
• Exceptional communication skills– You’ll be the face of Planteria on-site, so a friendly, professional manner is key.
• A sharp eye for detail and a proactive mindset– You take initiative, solve problems, and ensure every installation is flawless.
• Alignment with our core values– Humble & Confident, Positive & Energetic, One TEAM, Relentless to Improve, Create WOW. If these resonate with you, you’ll fit right in.

If you want to be part of a flourishing business and enjoy being part of an agile, collaborative team then we want to hear from you!

Planteria promotes equality of opportunity as part of our inclusive culture.

Benefits

• Competitive salary
• Quarterly company bonus and annual performance related bonus (post probation)
• BUPA Cash plan
• Pension
• 25 days holiday
• Lunch card
• Parking
• Personal development