Inside Sales Support Engineer | Food Processing Equipment

System Recruitment Limited; Dudley; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading materials handling company based near Dudley is looking for an experienced Sales Support Engineer. The successful candidate will support the sales team, manage order fulfillment, and assist customers with product selection. A minimum of 3 years of experience in sales or customer support in an industrial environment is required. Strong mechanical knowledge, project management skills, and proficiency in MRP and CRM systems are essential. Additional language skills in Spanish or Italian are advantageous and will enhance the candidate's profile. The role offers competitive earnings and benefits.

Qualifications

• Minimum of 3 years experience in Sales / Customer Support in a B2B industrial environment.
• Strong interest in mechanical and electrical products.
• Project management experience preferred.

Responsibilities

• Support the sales team and help customers choose the right product.
• Manage the sales support process including design reviews and quotations.
• Perform administrative tasks related to quotes and orders.

Skills

Sales / Customer Support experience

Mechanical and electrical product knowledge

Project management skills

Understanding of MRP and CRM systems

Microsoft Office proficiency

Spanish or Italian language skills

Customer-oriented attitude

Tools

MRP systems

CRM systems

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A leading materials handling company based near Dudley is looking for an experienced Sales Support Engineer. The successful candidate will support the sales team, manage order fulfillment, and assist customers with product selection. A minimum of 3 years of experience in sales or customer support in an industrial environment is required. Strong mechanical knowledge, project management skills, and proficiency in MRP and CRM systems are essential. Additional language skills in Spanish or Italian are advantageous and will enhance the candidate's profile. The role offers competitive earnings and benefits.