Inside Sales Representative

Finning Canada; Glasgow; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading machinery dealership in the UK is seeking an Inside Sales Representative to drive sales of Caterpillar machinery, attachments, and service packages. Responsibilities include making outbound calls, hosting customers, and collaborating with the sales team. The ideal candidate should have B2B sales experience and strong communication skills. The company offers competitive compensation, benefits, and professional growth opportunities in a dynamic work environment.

Benefits

Competitive salary

Commission

25 days holiday

Life insurance

Up to 7% pension

Comprehensive benefits

Qualifications

• Experience in machinery sales desirable (Plant, Agriculture, or Automotive).
• Demonstrated success in meeting sales targets and KPIs.
• Understanding of database marketing.

Responsibilities

• Make outbound calls to convert leads into sales.
• Host customers providing walk‑arounds and finalising deals.
• Maintain accurate customer records to support marketing initiatives.
• Promote marketing campaigns to drive sales.
• Collaborate with the field-sales team and Cat Financial Services.

Skills

Proactive outbound B2B sales skills

Professional telephone manner

Excellent communication

Customer service capabilities

Strong interpersonal abilities

Self-motivated

Innovative thinker

Analytical thinker

Tools

CRM systems

PC applications

Job description

Company and Position Overview

Finning (UK) Ltd – the world’s largest Caterpillar dealer. We are seeking an Inside Sales Representative to sell Caterpillar machinery, attachments and service packages.

Key Responsibilities

• Proactively make outbound calls to convert leads into sales of new and used machinery, attachments and service packages.
• Host customers at our regional branch, providing walk‑arounds, finalising deals and ensuring a seamless collection experience.
• Maintain accurate customer records and machine population data to support marketing initiatives and repeat business.
• Actively promote marketing campaigns, events and promotions to drive sales.
• Collaborate closely with the regional field‑sales team and Cat Financial Services to ensure smooth sales processes and customer satisfaction.
• Identify and qualify new opportunities, meeting target revenue and appointment goals.

Knowledge, Skills & Experience

• Proactive outbound B2B sales skills and professional telephone manner.
• Experience in machinery sales desirable (Plant, Agriculture, or Automotive).
• Demonstrated success in meeting sales targets and KPIs.
• Strong interpersonal and organisational abilities.
• Excellent communication and customer service capabilities.
• Self‑motivated with a strong drive to succeed.
• Innovative and analytical thinker.
• Proficiency in CRM systems and PC applications.
• Understanding of database marketing.

What We Offer

• Competitive salary, commission, 25 days holiday, life insurance and up to 7% pension.
• Comprehensive benefits.
• Dynamic and supportive work environment.
• Opportunities for professional growth and development.

Why Join Us

At Finning we value our people and support your career growth. Join a globally recognised brand and shape the future of machinery sales.

Equal Opportunity Statement

Finning is an equal opportunity employer and is committed to diversity and inclusion. We do not discriminate on the basis of gender identity, race, national or ethnic origin, religion, age, sexual orientation, marital and family status, or physical and mental disability. We provide reasonable accommodations for individuals with disabilities. Finning is also a forces‑friendly employer and pledges to treat those who serve or have served in the armed forces, and their families fairly.