Inside Sales Engineer

Howden Group Ltd; Eddington; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading manufacturing company based in Hungerford is seeking an Inside Sales Engineer to support Area Sales Managers and customers. This role involves processing orders, preparing proposals, and liaising with the workshop on product delivery. Ideal candidates will have a strong customer service focus, great communication skills, and a technical qualification. The position offers a flexible hybrid working environment, generous holiday entitlement, and a comprehensive benefits package.

Benefits

Flexible working environment

Generous holiday entitlement

Pension plan with employer contribution

Enhanced parental leave

Free onsite parking

Group Income Protection plan

Access to wellbeing portal

Counselling and health services

ESG initiatives involvement

Qualifications

• Excellent customer service skills are required.
• Possess great communication skills and be IT literate.
• Experience in the manufacturing and engineering industry is desirable but not essential.

Responsibilities

• Process orders efficiently and prepare technical/commercial proposals.
• Support Area Sales Managers and customers while liaising with the workshop.
• Ensure order targets and forecasting requirements are met.

Skills

Customer service

Communication skills

IT literacy

Ownership of tasks

Self-motivation

Ability to work in a team

Education

ONC in Mechanical Engineering or A Levels in maths/science

Job description

Overview

Due to a pending retirement, CPI (part of the Howden Group) is recruiting for an Inside Sales Engineer to join our site based in Hungerford. This role requires excellent customer service skills, as you will be responsible for providing support to our Area Sales Managers, agents and customers and liaising with the workshop on product delivery. You will be required to process orders efficiently, prepare technical / commercial proposals, produce reliable quotations, and handle other general administration work.

Key responsibilities

• Process orders efficiently, prepare technical / commercial proposals, produce reliable quotations, and handle other general administration work.
• Progress outstanding quotations to ensure order targets and forecasting requirements are met.
• Providing support to our Area Sales Managers and customers and liaising with the workshop on product delivery.
• Deploy a continuous improvement approach to all aspects of your role.
• You will liaise with other departments to improve workflow processes where possible.
• A technical qualification e.g., ONC in Mechanical Engineering or hold A Levels in maths / science.
• Possess great communication skills and be IT literate.
• Demonstrate an ability to take ownership of tasks.
• Ability to use your own initiative and be self-motivated.
• Willingness to learn and be able to work as part of a team.
• Having some experience in the manufacturing and engineering industry is desirable but not essential.

Company background

CPI, part of the Howden group, is an international manufacturing and service company focused on providing the best aftermarket solutions for the compression industry. With a history of more than 120 years of combined business experience, CPI traditionally focused on being a solutions provider for difficult applications in the reciprocating compression industry by using the highest quality proprietary materials designed by CPI. Today CPI has evolved to bring an even broader scope of capability such as revamps and modernisation for the whole compressor package by harnessing our OEM expertise within Howden.

We've put together some criteria that we think is important for this role, but don't worry if your experience and expertise isn't an exact match. If you feel that you can add value to our role and to Howden more broadly, we would welcome your application and be eager to learn more about you.

Benefits Package

• A flexible, hybrid working environment – most employees tend to be in the office 3 days and home-based for 2 days.
• Generous holiday entitlement package totalling 33 days annual leave.
• Howden Pension Plan with a maximum employer contribution of 7%.
• Enhanced Maternity, Paternity, shared parental and adoption leave pay.
• Free onsite parking.
• Group Income Protection plan.
• Access to My Howden Benefits & Wellbeing Portal – Cycle2Work programme, range of discounts across various retailers, wealth of information to support health & wellbeing.
• Dedicated Help@Hand Service – free counselling, physiotherapy, financial support, medical second opinion, remote GP, personal training, nutrition consultations etc.
• Opportunity to be involved in our ESG 'Bright Future' initiatives – STEM ambassador & volunteering.

Equal Opportunities

Chart is an equal opportunities employer. The Company intention in respect of recruitment, selection and promotion is to appoint the most suitable candidate for each job regardless of that person's race, religious beliefs, sex, sexual orientation, marital status, age or disability.