Inside Sales Collaborative Account Manager

Lyreco; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading supplier in business services seeks an Inside Sales Collaborative Account Manager to support their SMB team. In this role, you will build strong relationships with Field Sales colleagues and drive customer engagement through various communication channels. The ideal candidate has experience in telephone-based sales and account management, is target-driven and self-motivated. This position promises a competitive environment with great opportunities for personal and professional growth.

Qualifications

• Previous experience of telephone-based sales.
• Previous experience in account management & sales environment.
• Reliable and determined attitude with performance assessment.

Responsibilities

• Build strong relationships with Field Sales colleagues.
• Drive customer engagement through multiple channels.
• Deliver exceptional service and account development planning.
• Be the remote account lead for customer queries.

Skills

Telephone-based sales experience

Account management experience

Strong communication skills

Self-motivated

Target-driven

Job description

As a Inside Sales Collaborative Account Manager your focus will be to work alongside the wider team, supporting our SMB - Business Development Managers. If you enjoy leading by example and motivating a sales function, you are competitive and target driven and pride yourself on getting the best from your team, then this could be your next career move!,

Responsibilities

• Build strong peer relationships with Field Sales colleagues (BDM, SBDM, and/or BDE) to deliver a consistent and strategic customer experience.
• Drive customer engagement through multiple communication channels including voice, email, and Microsoft Teams.
• Deliver exceptional service and account development planning to ensure retention and targeted growth.
• Be the remote account lead for customer queries, working collaboratively across departments to ensure timely resolutions.

Qualifications

• Previous experience of telephone-based sales.
• Previous experience in account management & sales environment.
• Reliable and determined in attitude, assesses own performance and strives to exceed.
• Enthusiastic about sales and able to maintain high standards and a positive attitude throughout the day.
• Target driven, self-motivated and hungry to exceed your KPI's and to earn commission.

As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes our staff, customers, suppliers and our local community. We're committed to the wellbeing of all our staff and to the sustainability of our environment.