Infrastructure Engineer (2nd/3rd Line) - Systems Integrator

Hamilton Barnes Associates Limited; England; On-site; GBP 35,000 - 43,000; Full time

Job summary

A leading IT services company in the UK is seeking an experienced support professional to manage Microsoft environments and troubleshoot complex network issues. With a competitive salary range of £35,000 - £43,000 per annum, this role involves handling various support queries and maintaining backup solutions. Ideal candidates will have experience with VMware, Hyper-V, and M365, along with a driver's license and vehicle.

Qualifications

• Proven experience in supporting Microsoft environments.
• Strong troubleshooting skills in complex network issues.
• Experience with backup and disaster recovery solutions.

Responsibilities

• Supporting Microsoft environments across Windows Server, AD, RDS, Exchange & Hyper-V.
• Handling a wide range of support queries (1st–3rd line).
• Troubleshooting complex network issues (Firewalls, DNS, VPNs, VLANs).
• Maintaining backup and disaster recovery solutions.
• Working on customer projects and systems upgrades.
• Occasionally visiting UK data centres and participating in out-of-hours work.

Skills

VMware

Hyper-V

M365

Driver's License and own Vehicle

Ideally MSP Experience

Job description

Are you looking for an exciting new opportunity? Join a company that began its journey in 2013, initially serving accountancy firms as its first clients. Since then, it has grown to host over 200 practices, now specialising in IT hosting for SMEs, accountants, MSPs, and software vendors. While the team has expanded, and they’ve gained an office along the way, their core principles remain unchanged. The experience and knowledge gained over the years have made them true experts within the sector, from managing software updates to ensuring enhanced security. Through dedication and quality service, they have earned the trust of key accounting software vendors and are proud to be recognised as premier partners with industry leaders like Virtual Cabinet.

If you would like to learn more about this opportunity, feel free to reach out and apply today!

Responsibilities

• Supporting Microsoft environments across Windows Server, AD, RDS, Exchange & Hyper-V
• Handling a wide range of support queries (1st–3rd line) via phone, email, and ticketing
• Troubleshooting complex network issues (Firewalls, DNS, VPNs, VLANs, etc.)
• Maintaining backup and disaster recovery solutions
• Working on customer projects and systems upgrades
• Occasionally visiting UK data centres and participating in out-of-hours work (paid overtime)

Skills / Must have

• VMware
• Hyper-V
• M365
• Driver\'s License and own Vehicle
• Ideally MSP Experience

Salary

• £35,000 - £43,000 Basic Salary Per Annum