Information Governance Support Manager

Digital Health and Care Wales; United Kingdom; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A national health organization is seeking a Senior Information Governance professional to manage the IG support function for the National Data Resource Programme. The successful candidate will provide expert advice, manage risks, and ensure compliance with data processing laws. A Master's level education and a Practitioner Certificate in Data Protection are essential. This is a fixed-term secondment until March 2027, offering flexible working arrangements and competitive employee benefits.

Benefits

Flexible working

Competitive salary

28 days annual leave and Bank Holidays

Qualifications

• Expertise in data protection and confidentiality.
• Experience in Information Management/Governance.
• Ability to manage staff and stakeholder relationships.

Responsibilities

• Manage the IG support function for the NDR Programme.
• Provide expert IG advice and guidance.
• Address key IG risks to ensure project delivery.

Skills

Data protection qualifications

Communication skills

Management skills

Relationship management

Education

Master's level education or equivalent experience

Practitioner Certificate in Data Protection

Job description

Job summary

We have an exciting secondment opportunity within the Clinical Directorate for an experienced Information Governance professional to join the IG support function for the National Data Resource (NDR) Programme. You will be working as part of a dynamic and friendly team to support a priority national programme. The post is being advertised as cover for maternity leave.

What the role involves

You will provide senior level support within the Information Governance Team, providing expert advice and guidance to stakeholders across a range of NDR programme related projects. You will take responsibility for a number of programme deliverables, including the further development and embedding of the IG framework that clarifies how stakeholders can meet their legal obligations when processing personal and confidential data in relevant services.

What we are looking for

• Subject matter expertise in data protection and the common law duty of confidentiality.
• Data protection qualifications to practitioner level.
• Excellent communication and influencing skills.
• Someone who takes the initiative and proactively finds solutions to problems.
• Someone skilled in maintaining relationships with a broad range of internal and external stakeholders.
• Significant experience in a similar role, would be advantageous.
• Strong managerial skills.

Main duties of the job

This role will have a base from any of our DHCW offices.

As a senior member of the IG Team and a subject matter expert in your field you will be responsible for the overall management of the NDR Programme's IG support function. You will need a flexible and collaborative approach and be able to adjust your approach according to your audience. You will have excellent communication and organisational skills and drive to provide a first-class service in what can be a challenging environment.

Day to day you will be responsible for managing all aspects of the function, including:

• Proactively advising on the management of key IG risks and issues to ensure NDR projects and initiatives are delivered on time and to an agreed level of quality.
• The delivery of the priorities of the NDR Programme's IG support function, including the NDR IG framework.
• The provision of expert, independent opinion and specialist IG advice to the NDR Programme and its stakeholders.
• Analysis and assessment of conflicting information where expert opinions may differ.
• The development of supporting tools and guidance to allow the NDR programme and its stakeholders to comply with UK GDPR and the common law duty of confidentiality.
• Line management of staff to include, where appropriate, performance management, appraisals and personal development.

About us

Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCW provides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care.

Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.

Job description

Job responsibilities

This post is fixed term/secondment until 31 March 2027 to meet the needs of the service. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

• Managing the NDR programmes IG support function.
• Line managing staff in the post holders reporting line.
• Managing relationships with a range of stakeholders.
• At times, deputising for more senior managers.
• Due to geography and spread of our service you will be required to have a flexible approach to work and be able to travel on occasions to various sites across Wales as required; this may require overnight stays.

Person Specification

Qualifications and Knowledge

Essential

• Educated to master's level or equivalent level of experience or working at a senior level in a specialist area
• Practitioner Certificate in Data Protection

Experience

Essential

• Experience in the field of Information Management/Governance
• Experience of developing and implementing new and complex plans and strategies for an operational service

Desirable

• An appreciation of public sector services, issues and priorities

Skills and Attributes

Essential

• Advanced knowledge of information sharing issues and able to relate these to both public and third sector organisations
• Ability to use informed persuasion to influence others across multiple organisations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Employer details

Employer name

Digital Health and Care Wales

Address

Hybrid working

Location to be confirmed at interview

CF11 9AD

Employer's website