Information and Advice Worker (Warwick)

P3 Charity; Royal Leamington Spa; On-site; GBP 23,000 - 28,000; Full time

Job summary

A charity organization in Royal Leamington Spa is seeking an Information and Advice Worker to provide community support services in South Warwickshire. The role requires a full UK driving license and involves promoting services within community venues, accurate documentation in the internal IT system, and supporting individuals in achieving their goals. The position offers enhanced annual leave, mental health support, personal development opportunities, and optional overtime.

Benefits

Enhanced annual leave

Mental health support

Health cash plan

Employee Assistance Program

Personal development opportunities

Colleague Volunteering Programme

Enhanced sickness pay

Qualifications

• Full UK driving licence and access to a vehicle.
• Disclosure & Barring Services check, paid by the employer.

Responsibilities

• Provide accommodation related support throughout South Warwickshire.
• Promote the service within community venues.
• Ensure accurate recording of paperwork in the internal IT system.
• Make decisions to support individuals achieve their goals.

Job description

Location

Warwick, Warwickshire, West Midlands, UK

Our Charity

P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK. We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people. We are a person-centred organisation who works alongside people to improve lives. We strengthen communities, unlock potential and create new possibilities. We tackle challenges others do not and we go the extra mile. We believe in collaboration within our teams and with the local community.

Job Title

Information and Advice Worker

Hours

37.5 hours per week

Shift Pattern

Monday to Friday, 9:00am to 5:00pm

Responsibilities

As an Information and Advice Worker, you will be working out and about in the community throughout South Warwickshire, providing accommodation related support to people and promoting the service within community venues. You must have a can‑do attitude, be willing to go above and beyond for people and be creative in your approach. You will work on our internal IT system ensuring that all paperwork is accurately recorded and up to date. You must be able to make decisions with the sole purpose of supporting the people we work alongside to achieve their goals, creating positive outcomes.

Qualifications

Full UK driving licence and access to a vehicle.

Disclosure & Barring Services check, paid by P3.

Benefits

• Enhanced annual leave entitlement – 27 days annual leave per year, plus bank holidays.
• Commitment to mental health and wellbeing – access to our National Wellbeing Lead and Regional Wellbeing Champions.
• Paycare health cash plan – claim back costs for a wide range of everyday health expenses within an annual limit.
• Employee Assistance Program – access to 24/7 GP appointments, 1‑1 counselling and health assessments.
• Team initiatives – team away days, P3’s Big Day Out and our Annual Awards Ceremony.
• Discounts – access to Paycare Perks and Tickets for Good.
• Personal development opportunities – mentoring, training, secondments, job shadowing and more.
• Colleague Volunteering Programme – one day paid leave per year.
• Enhanced sickness pay based on length of service.
• Earning potential – optional overtime and refer a friend bonus scheme.
• Additional equipment – some employees may be provided with additional equipment including workwear, tools and use of a company van or car.

Equal Opportunities

P3 is an equal opportunities employer and is committed to combating all forms of discrimination.

Closing

Please note P3 reserve the right to close this advert earlier than the stated closing date.