Inbound Customer Experience Specialist - Ipswich

Gap Personnel - Norwich; Ipswich; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading recruitment agency in Ipswich is on the lookout for a Customer Service Advisor for a temporary ongoing role. The successful candidate will be the first point of contact for customers, handling orders and queries efficiently while providing exceptional service. This role requires a commitment to full-time hours and the ability to thrive in a vibrant team environment during the horticultural season. The position offers an hourly rate of £12.38, with overtime available after 12 weeks.

Qualifications

• Previous experience in customer service is preferred.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Act as the first point of contact for customer inquiries.
• Handle inbound customer contact through various channels.
• Ensure an outstanding experience for the customer.

Skills

Communication skills

Customer service experience

Ability to work in a team

Job description

A leading recruitment agency in Ipswich is on the lookout for a Customer Service Advisor for a temporary ongoing role. The successful candidate will be the first point of contact for customers, handling orders and queries efficiently while providing exceptional service. This role requires a commitment to full-time hours and the ability to thrive in a vibrant team environment during the horticultural season. The position offers an hourly rate of £12.38, with overtime available after 12 weeks.