Import Coordinator: Data-Driven Logistics & Customer Care

Premier Work Support; Basildon; On-site; GBP 25,000 - 35,000; Full time

Job summary

A logistics solutions provider in Basildon is seeking an Import Co‑ordinator to join their team during a growth phase. This role involves managing customer shipments, data entry, and ensuring the accuracy of file details. Ideal candidates should have experience in shipping procedures, excellent computer literacy including Excel, and strong communication skills. This position offers opportunities for professional progression within the team.

Qualifications

• Experience of shipping procedures is preferred.
• Strong computer literacy and familiarity with Microsoft Office.
• Good understanding and willingness to learn about imports.

Responsibilities

• Add customer shipments and enter cargo detail into the database.
• Work closely with customer service to manage shipments.
• Communicate with customers regarding shipment inquiries.
• Rate and invoice files accurately.
• Ensure file data is accurate before handing manifests to warehouse.
• Assist with arranging domestic deliveries as needed.
• Plan container movements in collaboration with import operators.
• Potential for further responsibilities with key clients.

Skills

Excellent level of computer literacy

Good understanding of Excel

Familiar with Microsoft Office & Teams

Experience in Imports from China & Far East

Self-motivated with willingness to take responsibility

Good communication skills both written and verbal

Job description

A logistics solutions provider in Basildon is seeking an Import Co‑ordinator to join their team during a growth phase. This role involves managing customer shipments, data entry, and ensuring the accuracy of file details. Ideal candidates should have experience in shipping procedures, excellent computer literacy including Excel, and strong communication skills. This position offers opportunities for professional progression within the team.