Impact & Quality Lead — Flexible, London

Civitas Recruitment Ltd; Leigh; Hybrid; GBP 42,000 - 50,000; Full time

Job summary

A UK Islamic Charity is seeking a Head of Quality & Impact to manage evaluation frameworks and quality assurance for its grant-making and support programs. The ideal candidate will have strong experience in monitoring and evaluation, produce impactful reports, and work collaboratively with diverse stakeholders. The position offers flexible working arrangements, with a salary range of £42,000 – £50,000 per annum and a full-time contract with potential for permanence.

Qualifications

• Strong experience in monitoring, evaluation, and quality assurance.
• Proven ability to produce impact reports and work across diverse stakeholders.
• Knowledge of evaluation methods (qualitative and quantitative).
• Experience in the UK welfare or poverty sector is desirable.
• Experience in cash transfer programming and an understanding of Zakat is a plus.

Responsibilities

• Design and implement evaluation frameworks across all programmes.
• Lead internal and commission external evaluations.
• Oversee programme audits, ensuring alignment with SOPs and Sharia compliance.
• Manage a Quality Assurance Officer and support programme teams with monitoring tools.
• Produce actionable reports and contribute to the Charity’s annual impact reporting.
• Act as a supportive partner to teams, promoting a culture of learning and reflection.

Skills

Monitoring and evaluation

Quality assurance

Production of impact reports

Stakeholder engagement

Knowledge of qualitative and quantitative methods

Understanding of Zakat

Job description

A UK Islamic Charity is seeking a Head of Quality & Impact to manage evaluation frameworks and quality assurance for its grant-making and support programs. The ideal candidate will have strong experience in monitoring and evaluation, produce impactful reports, and work collaboratively with diverse stakeholders. The position offers flexible working arrangements, with a salary range of £42,000 – £50,000 per annum and a full-time contract with potential for permanence.