Impact Lead — Supporter Operations & Insights

Medical Aid for Palestinians; Greater London; On-site; GBP 64,000 - 68,000; Full time

Job summary

A humanitarian organization based in London seeks a Head of Supporter Operation and Insights to lead the supporter care and operations teams. The role focuses on enhancing the supporter experience and ensuring accurate processing of donations. Candidates should have strong leadership skills and be experienced in data analysis and supplier management. This full-time position offers a competitive salary and the opportunity to make a significant impact in improving healthcare for Palestinians.

Qualifications

• Proven experience in leading teams within a supporter operations context.
• Strong knowledge of CRM systems and data insights.
• Commitment to the mission and values of the organization.

Responsibilities

• Lead supporter care and operations teams.
• Manage supplier relationships to ensure service delivery.
• Collaborate closely with Finance for income reconciliation.

Skills

Leadership

Data analysis

Supplier management

Tools

MS Dynamics

Job description

A humanitarian organization based in London seeks a Head of Supporter Operation and Insights to lead the supporter care and operations teams. The role focuses on enhancing the supporter experience and ensuring accurate processing of donations. Candidates should have strong leadership skills and be experienced in data analysis and supplier management. This full-time position offers a competitive salary and the opportunity to make a significant impact in improving healthcare for Palestinians.