Imaging Scheduling & Patient Care Administrator

Bedfordshire Hospitals NHS Foundation Trust; England; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading NHS Trust in the United Kingdom is looking for a patient liaison officer to join their Radiology department. You will be responsible for welcoming patients, operating the Radiology information systems, and managing appointments. Ideal candidates will possess excellent customer service skills and the ability to handle sensitive situations effectively. This role requires a commitment to providing exceptional care as part of a supportive healthcare team. Training and development opportunities will be provided.

Benefits

Training and development opportunities

Comprehensive healthcare package

Supportive team environment

Qualifications

• Experience in customer service in a healthcare environment.
• Ability to manage sensitive situations with professionalism.
• Familiarity with data entry and managing patient records.

Responsibilities

• Welcome and receive patients at the X-ray department.
• Operate Radiology information systems accurately.
• Monitor patient waiting times proactively.

Skills

Customer service

Communication skills

Data entry

Problem-solving

Tools

CRIS/PIMS

ICE

IPM

Job description

A leading NHS Trust in the United Kingdom is looking for a patient liaison officer to join their Radiology department. You will be responsible for welcoming patients, operating the Radiology information systems, and managing appointments. Ideal candidates will possess excellent customer service skills and the ability to handle sensitive situations effectively. This role requires a commitment to providing exceptional care as part of a supportive healthcare team. Training and development opportunities will be provided.