Identity and Access Management Technical Lead

NHS National Services Scotland; Dundee; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading healthcare service in Scotland is seeking an Identity and Access Management (Automation) Technical Lead to oversee automation services in the ITSM platform. This role requires experience with Active Directory and M365, understanding of IAM security, and technical problem-solving skills. The position offers hybrid working options, promoting a healthy work/life balance. You will collaborate with various stakeholders and manage a small team, ensuring secure access to vital digital records.

Qualifications

• Experience working with and supporting both Active Directory and M365.
• Understanding of the impact IAM has for security of a large organisation.
• Ability to think technically to provide different ideas and solutions to technical problems.
• Experience working with and managing ITSM platforms.
• Experience with APIs & Scripting languages such as PowerShell and/or SQL.
• Ability to work on own initiative and meet strict deadlines.

Responsibilities

• Lead and manage automation service within the ITSM Platform.
• Interact with vendors, software developers and clinical leads.
• Report directly to and support the Identity and Access Manager.

Skills

Experience with Active Directory

Understanding of IAM security impact

Technical problem-solving skills

ITSM platforms management

PowerShell and SQL scripting

Ability to prioritize and organize workload

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

With effect from 01 April 2026, NHS Scotland is reducing its full time working week from 37 to 36 hours per week, there will be no change in full time pay.

POST: Identity and Access Management (Automation) Technical Lead (Digital Directorate - Service Co-Ordination)

Who are we?
The NHS Tayside Digital Directorate work with clinical and business colleagues to improve the communication across and between services and provide information where and when it is needed to support the delivery of safer, faster patient care. Within the directorate, you will work within our Identity & Access Management Team who control the access to all digital records across the board and aim to give the right people, the right access, at the right time.

The Opportunity:

We are looking to recruit an Automation Technical Lead to work within our Identity & Access Management team. You will be the technical lead managing and improving our automation service within the Information Technology Service Management (ITSM) Platform (currently Ivanti Neurons and Ivanti Automation).

You will interact regularly with vendors, software developers, project managers, clinical leads, and the NHS Scotland National team in the implementation of Active Directory/EntraID authentication and authorization for 80+ clinical and business systems in use throughout the board.

You will report directly to, support, and deputise for the Identity and Access Manager. You will serve as the senior of a two-person team managing and improving the technical side of IAM, whilst working alongside the rest of the Identity & Access Management (Enablement) team who manage the Business-as-Usual side IAM Operations.

What We’re Hoping to See:

• Experience of working with and supporting both Active Directory and M365
• An understanding of the impact IAM has for security of a large organisation
• The ability to think technically to provide different ideas and solutions to technical problems
• Experience of working with and managing ITSM platforms
• Experience with Application Program Interfaces (APIs) & Scripting languages such as PowerShell and/or SQL.
• Ability to work on own initiative, to organise and prioritise workload and to meet strict deadlines

Location: Primarily based at the MacKenzie building on the Ninewells Hospital Campus in Dundee, regularly scheduled hybrid working, alternate-, compressed-, and flexible-working options fully encouraged to promote a healthy work/life balance.

Work pattern: Full Time, Monday to Friday, 37 hours per week (reducing to 36 hours per week in April 2026 in accordance with the Agenda for Change.

Short-listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder.

ADDITIONAL INFORMATION FOR CANDIDATES

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