Ict Apprentice

Easipc Services Ltd; Northampton; On-site; GBP 18,000 - 22,000; Full time

Job summary

An education-focused IT support provider is seeking an IT support apprentice to assist with various technical support tasks. The role involves logging and resolving client issues, visiting clients onsite, and performing minor repairs. This apprenticeship offers the potential for permanent employment and includes structured ICT training. Operating hours are Monday to Friday, 9:00 AM to 5:30 PM.

Responsibilities

• Log and resolve client issues.
• Visit clients onsite to carry out range of IT support.
• Provide technical support to clients.
• Record and resolve faults wherever possible.
• Undertake minor repairs to computers.
• Install new computer equipment and upgrades.

Job description

Overview

Our client is an education-focused IT support provider with an aim to encourage teaching and learning through the confident use of technology. They provide a wide range of IT Support and Services for local schools.

Potential for a permanent position upon successful completion of the apprenticeship.

Responsibilities

• Log and resolve client issues
• Visit clients onsite to carry out range of IT support
• Provide technical support to clients and enable them to make full use of the services they offer
• Record and resolve faults wherever possible
• Undertake minor repairs to computers and accessories as appropriate
• Install new computer equipment and services, software, hardware and upgrades

Apprenticeship Details

• ICT Apprenticeship Level 3 delivered by Starting Off
• Virtual learning via Teams and OneFile
• 1 day a week set aside for apprenticeship work

Monday - Friday 9:00am - 5:30pm