ICA Technician

Thames Water Utilities Limited; City Of London; On-site; GBP 48,000 - 57,000; Full time

Job summary

A major water utility company is seeking an ICA Technician based in South East London. In this role, you will perform maintenance and repairs on critical water production systems. Candidates should have a strong understanding of operational plant systems and relevant qualifications. The position offers a competitive salary of up to £57,000 alongside numerous benefits including generous leave and pension schemes.

Benefits

Competitive salary

Performance-related pay

Generous pension scheme

26 days holiday per year

Enhanced maternity and paternity leave

Health and well-being benefits

Qualifications

• Strong practical understanding of operational plant and control systems.
• Experience in calibration and maintenance of front-line instrumentation.
• Ability to read and fault-find from circuit diagrams.
• A valid driving license is essential.

Responsibilities

• Perform maintenance on water production assets including planned and reactive maintenance.
• Investigate plant failures and implement repairs efficiently.
• Provide technical advice and training support for trainees.
• Liaise with contractors and supervise their work.

Skills

Operational plant understanding

Control systems knowledge

Experience with SCADA systems

PLC programming knowledge

Problem-solving ability

Education

HNC in Electrical subject

NVQ level 3 or equivalent

Tools

PLC systems

Flow meters

Pressure sensors

Telemetry systems

Job description

Overview

Crossness - Abbey Wood, South East London - SE2 9AQ

Job title ICA Technician Ref 42640 Division Asset Operations & Capital Delivery Location Crossness - Abbey Wood, South East London - SE2 9AQ Contract type Permanent Full/Part-time Full-time Hours 38 Salary Competitive salary up to £57,000 per annum, depending on skills and experience. Job grade A Closing date 06/10/2025

We currently have an opportunity for an instrumentation, control & automation (ICA) technician to join our waste pumping team based out of Crossness.

You will work on all aspects of Technology to include installations, Commissioning, Maintenance and repairs. Technology to include, SCADA (Supervisory Control and Data Acquisition) systems, associated PLC’s (Programmable Logic Controllers), Process control networks and Instrumentation.

As a successful candidate, you will be working with in multi-disciplinary teams, alongside a range of operational teams such as systems, mechanical and electrical technicians.

This is an excellent opportunity to make a real difference to Thames Water\'s environmental impact and you will be actively helping to reduce pollution from our sites.

What you’ll be doing as the ICA Technician

• You will be required to carry out instrumentation, control, and automation maintenance on a variety of water production assets including planned maintenance and preventative and reactive maintenance.
• Liaise with and supervise contractors and suppliers where necessary.
• This vital role also involves the investigation into plant failures and the implementation of subsequent repairs as quickly and efficiently as possible to avoid interruptions to the supply process. Additionally, you will conduct risk assessments and create appropriate method statements when required to safely carry out maintenance activities.
• You will be responsible for providing specialist technical advice where appropriate with up-to-date technical knowledge and provide training support for technical trainees and support project development and input into capital delivery projects.

Base Location: Crossness STW – SE2 9AQ

All PPE, tools, van and fuel card are Provided.

What you should bring to the role

• A strong practical understanding of operational plant and control systems is essential. As well as an understanding of Wonderware (desirable) and ClearSCADA, relay logic and PLCs (Rockwell & Alan Bradley) which will include management and programming. The ideal candidate will have the ability to read and fault find from circuit diagrams as well as have previous experience of inverter drives.
• Examples of some instrumentation you could be working on are flow meters, pressure levels, ultrasonics, and telemetry.
• We are looking for someone with experience in the calibration and maintenance of front-line instrumentation. Ideally, you will be qualified to HNC level or otherwise will have City and Guilds Part 2 or NVQ level 3 (or equivalent) in an electrical subject.
• Ability to prioritise and self-motivated.
• Due to the nature of the role, a valid driving licence is essential, and the post will work across several sites in your assigned region.

What’s in it for you?

• Competitive salary up to £57,000 per annum, depending on skills and experience.
• Performance-related pay plan directly linked to company performance measures and targets.
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution
• Annual Leave: 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)
• Generous Pension Scheme through AON.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.