Hygiene Site Manager

Manchester Arndale; Exeter; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established facilities management company seeks a Cleaning Manager in Exeter. The role involves overseeing hygiene standards, managing the cleaning team, and ensuring compliance with HR policies. Candidates should have managerial experience in cleaning services, excellent customer service skills, and a strong attention to detail.

Qualifications

• Previous experience as a Cleaning Manager or Supervisor is desirable.
• Experience in staffing, rotas, training, and basic HR compliance is desirable.
• Excellent customer service skills and attention to detail required.

Responsibilities

• Monitor hygiene teams' activities and maintain hygiene standards.
• Allocate tasks to the cleaning team and recruit/coaching.
• Handle employee matters with HR support and communicate with store representatives.

Skills

Customer service

Attention to detail

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

Days of Working:Monday to Saturday - 06:00am to 12:00pm

Key responsibilities:

• Responsibility for monitoring and ensuring that all aspects of the hygiene teams’ activities, maintaining continuous hygiene standards.
• Allocate tasks and responsibilities to the cleaning team to meet site requirements.
• To maintain high standards by monitoring the work completed and making any changes for improvement
• Recruit and coach the cleaning team to achieve best results by having open and continuous conversations together for development
• Communicate daily with store representatives to resolve issues and build positive working relationships.
• Maintain budgets for use of all equipment, stock and on rota planning.
• Lead colleague inductions covering health and safety training and role expectations
• Ensure all employee training is recorded in line with company policies
• Handle grievance, disciplinary or welfare matters as required with the support of the area management team and HR.
• Accurately report sickness and ensure absence levels are managed correctly
• Other duties reasonably expected to deliver an effective and efficient service to our customer

Role requirements

• You must have right to work in the UK.
• Previous experience as a Cleaning Manager or Supervisor is desirable or ability to lead the team
• Experience in staffing, rotas, training, and basic HR compliance is desirable
• Excellent customer service skills
• Ability to work to deadlines and prioritise as well as being flexible with working hours and days
• Excellent attention to detail is required.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.