Hybrid SMB Account Manager — Growth & Partnerships

Deliveroo; Manchester; Hybrid; GBP 29,000 - 34,000; Full time

Job summary

A leading food delivery platform is seeking an SMB Account Manager in Manchester. This office-based role, transitioning to hybrid work, involves managing restaurant partners and supporting their success on the platform. Candidates should have a track record in account management, strong communication skills, and a passion for technology. Benefits include competitive pay of £29,300 plus a £6,000 bonus. The company values diversity and employee wellbeing, fostering a dynamic workplace culture.

Benefits

Health benefits

Diversity and inclusion programs

Flexible working arrangements

Qualifications

• Track record in an account management role.
• Ability to understand problems quickly using data.
• Experience in providing telephone support and selling.

Responsibilities

• Manage a portfolio of accounts through desk-based management.
• Support partners via email, phone, and online calls.
• Maintain long-term relationships with restaurant partners.
• Execute campaigns to improve performance metrics.

Skills

Account management experience

Creative problem-solving

Excellent phone manner

Enthusiasm for technology

Job description

A leading food delivery platform is seeking an SMB Account Manager in Manchester. This office-based role, transitioning to hybrid work, involves managing restaurant partners and supporting their success on the platform. Candidates should have a track record in account management, strong communication skills, and a passion for technology. Benefits include competitive pay of £29,300 plus a £6,000 bonus. The company values diversity and employee wellbeing, fostering a dynamic workplace culture.