Hybrid Shared Ownership Administrator

Pinnacle Group; Greater London; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

A leading housing services provider is seeking a Shared Ownership Administrator to support the Shared Ownership team with administrative tasks, ensuring smooth operations. Responsibilities include managing the team mailbox, preparing reports, and handling customer inquiries. Candidates should possess strong organisational skills, attention to detail, and prior experience in housing administration. This hybrid role offers a supportive culture with continuous learning and various benefits, including flexible working hours and private medical insurance.

Benefits

Flexible Working Arrangements

Private Medical Insurance

Enhanced Pension Scheme

Life Assurance

Employee Assistance Programme

Childcare Assistance

Qualifications

• Previous experience in housing administration or similar role.
• Ability to manage high volumes of work.
• Ability to work independently and as part of a team.

Responsibilities

• Manage the team mailbox and respond to incoming queries.
• Prepare weekly/monthly client report data and assist with KPI reporting.
• Send welcome emails and set up Qube accounts.

Skills

Strong administrative and organisational skills

Excellent attention to detail

Excellent written and verbal communication skills

Customer service experience

Job description

A leading housing services provider is seeking a Shared Ownership Administrator to support the Shared Ownership team with administrative tasks, ensuring smooth operations. Responsibilities include managing the team mailbox, preparing reports, and handling customer inquiries. Candidates should possess strong organisational skills, attention to detail, and prior experience in housing administration. This hybrid role offers a supportive culture with continuous learning and various benefits, including flexible working hours and private medical insurance.