Hybrid Procurement Administrator: Data, Onboarding & Helpdesk

Serco Limited; City Of London; Hybrid; GBP 27,000 - 29,000; Full time

Job summary

A global service provider in the UK is looking for a Procurement Administrator to enhance purchasing efficiency and support colleagues across the business. You will handle procurement queries, onboard new suppliers, manage procurement data, and contribute to continuous process improvements. The role emphasizes attention to detail and clear communication in a fast-paced environment. The position offers a hybrid work model, competitive salary, and a sever of benefits including annual leave, pension scheme, and professional development opportunities.

Benefits

25 days annual leave plus bank holidays

Annual leave purchase scheme

Up to 6% contributory pension scheme

Employee Assistance Programme

Career development training

Safe and supportive culture

Qualifications

• Experience in Procurement Operations, Finance or high-volume Customer Service.
• Ability to communicate confidently with stakeholders at all levels.
• Experience in resolving procurement issues and managing helpdesk tickets.

Responsibilities

• Support colleagues and suppliers through the full source-to-pay journey.
• Act as a first-line contact for procurement queries.
• Maintain high-quality procurement data and resolve data issues.

Skills

Attention to detail

Customer service experience

Clear communication

Ability to follow processes

Operational improvement awareness

Education

GCSE level English or equivalent experience

Tools

E-procurement systems

Contract management systems

Job description

A global service provider in the UK is looking for a Procurement Administrator to enhance purchasing efficiency and support colleagues across the business. You will handle procurement queries, onboard new suppliers, manage procurement data, and contribute to continuous process improvements. The role emphasizes attention to detail and clear communication in a fast-paced environment. The position offers a hybrid work model, competitive salary, and a sever of benefits including annual leave, pension scheme, and professional development opportunities.