Hybrid Neighbourhood & Tenancy Manager

IRIS Recruitment; Macclesfield; On-site; GBP 30,000 - 40,000; Full time

Job summary

A housing provider in Macclesfield seeks a Neighbourhood Officer to manage tenancy issues and improve lives within the community. The role requires knowledge of housing law and experience with challenging customers. You will help sustain tenancies and efficiently let properties, contributing to the development of sustainable communities. This position offers attractive benefits including 28 days of holiday, flexible working, and continuous training opportunities.

Benefits

28 days holiday plus bank holidays

Extra day off for your Birthday

Great pension scheme

Flexible working hours

Health Cash Plan benefits

Continuous training and development

Supportive office environment

Qualifications

• Experience of working with vulnerable customers in a customer-focused environment.
• Ability to manage tenancy agreements and reduce breaches.
• Effective case management skills to support tenants.

Responsibilities

• Manage a wide range of tenancy management issues.
• Efficiently let empty properties.
• Support and signpost customers to sustain their tenancy.

Skills

Working knowledge of housing law

Experience with challenging customers

Facilitating multi-agency meetings

Comfortable in a target-driven environment

Job description

A housing provider in Macclesfield seeks a Neighbourhood Officer to manage tenancy issues and improve lives within the community. The role requires knowledge of housing law and experience with challenging customers. You will help sustain tenancies and efficiently let properties, contributing to the development of sustainable communities. This position offers attractive benefits including 28 days of holiday, flexible working, and continuous training opportunities.