Hybrid IT & Social Media Support Specialist

LONDON ACADEMY FOR APPLIED TECHNOLOGY; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A higher education institution based in Greater London is seeking an IT Support Assistant to provide first-line IT support and manage social media platforms. The role involves assisting staff with technical issues, updating website content, and coordinating communication across departments. Ideal candidates will have a Bachelor's degree in IT or similar, basic web development knowledge, and strong communication skills. Flexible working arrangements and numerous benefits are available.

Benefits

CPD and leadership development opportunities

Access to staff wellbeing programmes

Pension scheme

Flexible working arrangements

Qualifications

• Bachelor's degree relevant to IT or Media.
• Professional experience with social media platforms.
• Basic knowledge of Microsoft 365 services.

Responsibilities

• Manage and maintain social media platforms.
• Provide first-line IT support to staff and faculty.
• Update website content using WordPress.

Skills

Social Media Management

IT Support

Basic Web Development Exposure

Communication Skills

Multitasking

Education

Bachelor's degree in IT, Computer Science, Marketing, Media or a related field

Tools

Microsoft 365

WordPress

Canva

HTML/CSS

Job description

A higher education institution based in Greater London is seeking an IT Support Assistant to provide first-line IT support and manage social media platforms. The role involves assisting staff with technical issues, updating website content, and coordinating communication across departments. Ideal candidates will have a Bachelor's degree in IT or similar, basic web development knowledge, and strong communication skills. Flexible working arrangements and numerous benefits are available.