Hybrid Financial Support Team Lead – Welfare & Debt

Haringey Jobs London; Greater London; Hybrid; GBP 49,000 - 53,000; Full time

Job summary

A local government council in Greater London seeks a Financial Support Team Manager to lead a team dedicated to helping residents achieve financial stability and access essential services. The role involves strategic oversight, improving services, and fostering partnerships. The ideal candidate will have leadership experience, strong communication skills, and knowledge of welfare benefits, ensuring fair and accessible services for diverse communities. The position offers a fixed-term contract with a hybrid working environment and various employee benefits.

Benefits

31 days leave + bank holidays

Health and wellbeing support

Local government pension scheme

Discount schemes across leisure and culture

Qualifications

• Experience in frontline services and customer engagement.
• Outstanding communication and motivational skills.
• Strong knowledge of welfare benefits and income maximisation.

Responsibilities

• Lead the Financial Support Team to help residents achieve financial stability.
• Drive service improvements and build strong partnerships.
• Guide the team in overcoming challenges related to funding and resources.

Skills

Leadership

Communication skills

Knowledge of welfare benefits

Income maximisation

Creative problem-solving

Job description

A local government council in Greater London seeks a Financial Support Team Manager to lead a team dedicated to helping residents achieve financial stability and access essential services. The role involves strategic oversight, improving services, and fostering partnerships. The ideal candidate will have leadership experience, strong communication skills, and knowledge of welfare benefits, ensuring fair and accessible services for diverse communities. The position offers a fixed-term contract with a hybrid working environment and various employee benefits.